Mohammad Abousaleh

Responsibilities:

• Led end-to-end business operations and process optimization
• Analyzed KPIs and performance metrics
• Identified growth opportunities within key accounts
• Built performance reports for FMCG partners
• Optimized order fulfillment and last-mile operations
• Managed product catalogue, pricing, and taxonomy

Key Achievements:

• Reduced Cost Per Order (CPO) by 58%
• Increased sales by 5–10% through partnerships
• Improved operational efficiency by 15%
• Reduced order collection time by 33% (30 → 20 minutes)
• Increased partner commission from 5% to 10%
• Closed digital integration deal generating 7% commission

Responsibilities

• Managed and developed relationships with key accounts
• Negotiated contracts and commercial agreements
• Improved partner performance through strategic planning
• Collaborated with cross-functional teams to maximize sales
• Monitored KPIs and delivered performance reports
• Onboarded and expanded new partnerships

• Developed and closed deals with supermarkets, restaurants, and bakeries
• Grew customer base and achieved consistent sales growth
• Forecasted demand and managed client supply planning
• Maintained strong client relationships and repeat business

• Led sales team performance and daily operations
• Developed workflows to improve efficiency and reduce risk
• Drove sales execution and project delivery

• Acquired new clients and expanded business opportunities
• Negotiated and closed strategic deals

• Managed multi-store operations including procurement, logistics, and customer experience
• Implemented replenishment strategies to reduce stockouts
• Oversaw import/export processes and documentation