Mohammad AbuDurrah
Jeddahh
Summary
A strong leader and problem solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company performance. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level [internship] position. Ready to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Bounce! Trampoline Sports
01.2022 - 04.2022
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
Ticket Resolution Point
Club World Club, Shine Group
11.2023 - 12.2023
- Enhanced customer satisfaction by efficiently resolving complex issues and implementing appropriate solutions.
- Implemented new procedures that resulted in improved efficiency and effectiveness of the resolution process.
- Contributed significantly towards enhancing the reputation of the company as a customer-centric organization by focusing on prompt and effective resolutions.
- Streamlined resolution processes for quicker response times and increased customer satisfaction.
Education
Economics
King Abdul-Aziz University
Jeddah06.2024
Skills
- Coaching and Mentoring
- Assertiveness
- Task Delegation
- Team Leadership
- Problem Resolution
- Business Planning
- Computer Skills
Certification
Planning skills
Continuous learning.
Problem solving.
Team building initiative.
Hobbies
I play chess and enjoy travelling
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Ticket Resolution Point
Club World Club, Shine Group
11.2023 - 12.2023
Host
Bounce! Trampoline Sports
01.2022 - 04.2022
Economics
King Abdul-Aziz University
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