Mohammad Alawagi
Event Management Expert and Pharmacy Manager
Riyadh
Overview
12
12
years of professional experience
10
10
years of post-secondary education
5
5
Certifications
Work History
Pharmacy Manager
King Faisal Specialist Hospital & Research Centre (KFSHRC)
05.2020 - Current
- Spearheaded the implementation of medication therapy management services, enhancing patient outcomes and adherence rates.
- Increased revenue through effective promotions, marketing strategies, and cross-selling initiatives.
- Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
- Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
- Improved patient satisfaction by providing personalized consultations and medication management services.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Oversaw procurement processes to ensure adequate stock levels while minimizing waste from expired products.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
- Streamlined pharmacy operations for increased efficiency by implementing new inventory management systems.
- Facilitated community outreach events promoting health awareness, education, and preventive measures against various diseases.
- Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Supervised team of 15 front desk agents and helped to resolve issues arising during shifts.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Develop and maintain policies and procedures for effective pharmacy management.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Collaborated with store manager to maintain daily operations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Evaluator, Continuing Professional Development Programs
Saudi Commission for Health Specialties (SCFHS)
03.2023 - Current
- Collaborated with cross-functional teams to ensure comprehensive evaluations and recommendations.
- Developed new evaluation methodologies that improved the overall quality of assessments.
- Enhanced evaluation accuracy by implementing advanced data analysis techniques and tools.
- Conducted thorough research on industry trends and benchmarks, resulting in more accurate evaluations.
Acting Chief Executive Officer
Saudi Society of Clinical Pharmacy
09.2022 - Current
- Spearheaded product innovation efforts, bringing new products to market faster than competitors while maintaining quality standards.
- Enhanced sales performance through strategic planning initiatives, targeted training programs, and effective incentive structures for sales teams.
- Secured external funding sources for major projects through grantsmanship skills combined with persuasive investor pitches.
- Increased company revenue by implementing innovative business strategies and expanding product offerings.
Council Member, International Pharmaceutical Federation Council
International Pharmaceutical Federation (FIP)
09.2022 - Current
Chair, SSCP Annual International Conference
Saudi Society of Clinical Pharmacy
09.2021 - Current
Treasurer and Chair of the Events Committee
Saudi Society of Clinical Pharmacy
01.2019 - Current
Co-founder and Board Member of Directors
Saudi Society of Clinical Pharmacy
01.2019 - Current
Referee, Acceptance Committee for Postgraduate Studies Applicants
Saudi Commission for Health Specialties (SCFHS)
01.2019 - Current
Clinical Pharmacist, Neurology
King Faisal Specialist Hospital & Research Centre (KFSHRC)
02.2018 - Current
Manager, Main Outpatient Pharmacy & Heart Center Pharmacy
King Faisal Specialist Hospital & Research Centre (KFSHRC)
05.2020 - 03.2023
Director, Continuing Professional Development (CPD)
Saudi Society of Clinical Pharmacy
01.2019 - 02.2023
Acting Manager, Emergency Pharmacy
King Faisal Specialist Hospital & Research Centre (KFSHRC)
03.2021 - 06.2021
Senior Liaison Pharmacist
King Faisal Specialist Hospital & Research Centre (KFSHRC)
12.2019 - 12.2020
Pharmacist I
King Faisal Specialist Hospital & Research Centre (KFSHRC)
05.2017 - 02.2018
Pharmacist II
King Faisal Specialist Hospital & Research Centre (KFSHRC)
08.2012 - 04.2017
Education
Postgraduate Diploma - Event Management for Marketing and Communications
The Event Academy
01.2024 - 04.2025
Master's Degree - Clinical Pharmacy
College of Pharmacy, King Saud University
Riyadh, Saudi Arabia 09.2015 - 04.2018
Bachelor’s degree - Pharmaceutical Sciences
College of Pharmacy, King Saud University
Riyadh, Saudi Arabia 09.2006 - 04.2012
Skills
Analytical Reasoning
undefinedCertification
Finance for Non-Finance Managers Certificate, Prince Mohammed Bin Salman College of Business & Entrepreneurship (MBSC), 02/2024
Positions
Pharmacy Manager and Clinical Pharmacist, KFSH&RC
Professional Courses
- Comprehensive Healthcare Marketing Course, 03/2024
- Healthcare Marketing and Medical Tourism, 02/2024
- International Hospitality & Healthcare Services Marketing, 01/2024
Professional Service
- Chairman, Organizing Committee, The 4th SSCP Annual International Conference, Riyadh, Saudi Arabia, 09/2024
- Member, Organizing Committee, Annual Conference on Clinical Trials Transformation: Ecosystem Harmony, 09/2023
- Chairman, Organizing Committee, The 3rd SSCP Annual International Conference, Riyadh, Saudi Arabia, 09/2023
- Advisor, Organizing Committee, The Annual Meeting of SPS (SIPHA 2023), Alfaisaliah Hotel, Riyadh, Saudi Arabia, 02/2023
- Chairman, Organizing Committee, The 2nd SSCP Annual International Conference, Riyadh, Saudi Arabia, 09/2022
- Advisor, Organizing Committee, The Annual Meeting of SPS (SIPHA 2022), Alfaisaliah Hotel, Riyadh, Saudi Arabia, 02/2022
- Chairman, Organizing Committee, The 1st SSCP Annual International Conference, Riyadh, Saudi Arabia, 09/2021
- Advisor, Organizing Committee, The Annual Meeting of SPS (SIPHA 2021) – Virtual, Riyadh, Saudi Arabia, 02/2021
- Chairman, Organizing Committee, The Annual Meeting of SPS (SIPHA 2020), Alfaisaliah Hotel, Riyadh, Saudi Arabia, 01/2020
- Chairman, Organizing Committee, The Annual Meeting of SPS (SIPHA 2019), Ritz-Carlton Hotel, Jeddah, Saudi Arabia, 01/2019
- Chairman, Organizing Committee, The Annual Meeting of SPS (SIPHA 2018), Alfaisaliah Hotel, Riyadh, Saudi Arabia, 01/2018
- Chairman, Organizing Committee, The Role of Pharmacists in the Management of Thromboembolic Disorders, 02/2016
- Coordinator, Organizing Committee, Clinical Nutrition & PN Practice, Holiday Inn – Izdihar, Riyadh, Saudi Arabia, 06/2015
- Coordinator, Organizing Committee, Medication Safety in Hospital Practice Workshop, Riyadh, Saudi Arabia, 12/2014
- General Coordinator, Organizing Committee, 2nd Evidenced-Based Pharmacotherapy, Riyadh, Saudi Arabia, 05/2014
- Chairman, Organizing Committee, 2nd Scientific Meeting on Medication Safety, Alfaisaliah Hotel, Riyadh, Saudi Arabia, 02/2013
- Chairman, Activities Committee, 1st RCH Pharmacy Symposium & Exhibition, 06/2012
- General Coordinator, Organizing Committee, Rational Use of Drugs Symposium, Park Hayatt Hotel, Jeddah, Saudi Arabia, 04/2012
- General Coordinator, Organizing Committee, Evidenced-Based Pharmacotherapy Symposium, Riyadh, Saudi Arabia, 12/2011
Peer Reviewed Publications
- Clinical pharmacist core competencies in Saudi Arabia: A position paper by the Saudi Society of Clinical Pharmacy, Saudi J Clin Pharm, 2022, Badreldin HA, Aldemerdash A, Aljuhani O, Joharji H, Al-Omari BA, Korayem GB, Eljaaly K, Almudaiheem HY, AlMowaina SM, Albekairy AM, Al-Jedai A
- Clinical pharmacy definition, required education, training and practice in Saudi Arabia: A position statement by the Saudi society of clinical pharmacy, Saudi Pharm J, 2021, Korayem GB, Badreldin HA, Eljaaly K, Aldemerdash A, Al-Suhaibani LK, Joharji H, Aljuhani O, Al-Omari BA, Almudaiheem HY, Alhifany AA, Alawagi M, Al-Mowaina SM, Al-Jazairi AS, Albekairy AM, Al-Jedai A
- Cancer Management in Saudi Arabia: Recommendations by the Saudi Oncology HeAlth Economics ExpeRt GrouP (SHARP), Saudi Pharm J, 2021, Alkhudair N, Alshamrani M, Samarkandi H, Almodaheem H, Alabdulkarim H, Alsaqaaby M, Alnajjar F, Alhashem H, Bakkar M, Bazarbashi S, Alnahedh M, Alfraih F, Alawagi M, Al-Jedai A
- Pharmacists roles and responsibilities during epidemics and pandemics in Saudi Arabia: An opinion paper from the Saudi Society of clinical pharmacy, Saudi Pharm J, 2020, Badreldin HA, Raslan S, Almudaiheem H, Alomari B, Almowaina S, Joharji H, Alawagi M, Al-Jedai A
- Patients' understanding of prescription drug label instructions in developing nations: The case of Saudi Arabia, Res Social Adm Pharm, 2018, Alburikan KA, AbuAlreesh A, Alenazi M, Albabtain H, Alqouzi M, Alawaji M, Aljadhey HS
Scientific Presentations
- How to Build Your Portfolio to Apply for SCFHS Pharmacy Programs, The 2nd SSCP Annual International Conference, Riyadh, Saudi Arabia, 09/2022
- Event Management and Tips for Future Leaders, More Than Pharmacist, Prince Nora University, Riyadh, Saudi Arabia, 12/2018
- Adult Management of Hepatitis C: Focus on Liver Transplant, King Faisal Specialist Hospital and Research Centre, Riyadh, Saudi Arabia, 06/2017
- The Importance of Leadership for Future Pharmacists, Successful Graduation, College of Pharmacy, Qassim University, Al-Qassim, Saudi Arabia, 04/2015
- The Impact of Leadership Skills in Pharmacists Career, More Than Pharmacist, Prince Nora University, Riyadh, Saudi Arabia, 04/2015
- New Strategies to Improve Continuous Education Among Pharmacists in Saudi Arabia, Medication Safety in Hospital Practice Workshop, Riyadh, Saudi Arabia, 12/2014
- How to Select Your Career Path in Pharmacy College, Orientation Program, College of Pharmacy, King Saud University, Riyadh, Saudi Arabia, 06/2014
Professional Activities And Membership
- Member, American College of Clinical Pharmacy (ACCP), 2019, Present
- Member, Saudi Society of Clinical Pharmacy (SSCP), 2018, Present
- Member, Saudi Pharmaceutical Society (SPS), 2013, Present
Organization
Saudi Society of Clinical Pharmacy
References
Available upon request
Timeline
Postgraduate Diploma - Event Management for Marketing and Communications
The Event Academy
01.2024 - 04.2025
Evaluator, Continuing Professional Development Programs
Saudi Commission for Health Specialties (SCFHS)
03.2023 - Current
Acting Chief Executive Officer
Saudi Society of Clinical Pharmacy
09.2022 - Current
Council Member, International Pharmaceutical Federation Council
International Pharmaceutical Federation (FIP)
09.2022 - Current
Chair, SSCP Annual International Conference
Saudi Society of Clinical Pharmacy
09.2021 - Current
Acting Manager, Emergency Pharmacy
King Faisal Specialist Hospital & Research Centre (KFSHRC)
03.2021 - 06.2021
Pharmacy Manager
King Faisal Specialist Hospital & Research Centre (KFSHRC)
05.2020 - Current
Manager, Main Outpatient Pharmacy & Heart Center Pharmacy
King Faisal Specialist Hospital & Research Centre (KFSHRC)
05.2020 - 03.2023
Senior Liaison Pharmacist
King Faisal Specialist Hospital & Research Centre (KFSHRC)
12.2019 - 12.2020
Treasurer and Chair of the Events Committee
Saudi Society of Clinical Pharmacy
01.2019 - Current
Co-founder and Board Member of Directors
Saudi Society of Clinical Pharmacy
01.2019 - Current
Referee, Acceptance Committee for Postgraduate Studies Applicants
Saudi Commission for Health Specialties (SCFHS)
01.2019 - Current
Director, Continuing Professional Development (CPD)
Saudi Society of Clinical Pharmacy
01.2019 - 02.2023
Clinical Pharmacist, Neurology
King Faisal Specialist Hospital & Research Centre (KFSHRC)
02.2018 - Current
Pharmacist I
King Faisal Specialist Hospital & Research Centre (KFSHRC)
05.2017 - 02.2018
Master's Degree - Clinical Pharmacy
College of Pharmacy, King Saud University
09.2015 - 04.2018
Pharmacist II
King Faisal Specialist Hospital & Research Centre (KFSHRC)
08.2012 - 04.2017
Bachelor’s degree - Pharmaceutical Sciences
College of Pharmacy, King Saud University
09.2006 - 04.2012
Finance for Non-Finance Managers Certificate, Prince Mohammed Bin Salman College of Business & Entrepreneurship (MBSC), 02/2024
Certified in Exhibition Management (CEM), International Association of Exhibitions and Events (IAEE), USA, 10/2023
Board Certified Ambulatory Care Pharmacist (BCACP), Board of Pharmacy Specialties (BPS), USA, 12/2022
Health Economics and Outcome Research Certificate, University of Washington, 06/2021
Board Certified Pharmacotherapy Specialist (BCPS), Board of Pharmacy Specialties (BPS), USA, 07/2019
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