MOHAMMAD AL FAHAD

Performance Management HR Operations Talent Acquisition Training & Development

• Coordinated end-to-end performance management cycles including goal setting, mid-year reviews, annual appraisals, and performance evaluations.
• Partnered with managers and employees to establish performance expectations and provide continuous feedback guidance.
• Analyzed performance trends and supported implementation of development plans and corrective actions.
• Assisted in administering Performance Improvement Plans (PIPs) and monitoring employee progress.

• Managed employee lifecycle processes including onboarding, confirmations, transfers, exits, and HR documentation.
• Maintained accurate employee records and HRIS data while ensuring timely payroll coordination and reporting.
• Ensured compliance with HR policies, procedures, and labor regulations.
• Resolved employee queries and supported grievance handling and policy implementation.

• Collaborated with hiring managers to define job requirements and recruitment strategies.
• Managed end-to-end recruitment processes including sourcing, screening, interviewing, and offer management.
• Coordinated with recruitment agencies and job portals to maintain a strong talent pipeline.
• Supported employer branding initiatives and onboarding programs to improve candidate experience.

• Conducted training needs analysis and assisted in preparing annual learning and development plans.
• Coordinated internal and external training sessions, logistics, attendance tracking, and feedback collection.
• Tracked learning effectiveness metrics and generated reports for management review.
• Supported employee engagement and leadership development initiatives.

• HR Project Consultant for the Biocon project under EY People Advisory Services, specializing in HR vendor management, recruitment support, onboarding operations, and HR payment processes.
• Vendor Management & Procurement: Spearheading vendor sourcing and evaluation for HR services including Talent Acquisition, Background Verification (BGV), and HR Helpdesk. Leading end-to-end vendor lifecycle from identification to contract finalization and invoice processing.
• HR Payments & SAP Operations: Managing all HR-related payment processes using the SAP tool, ensuring timely invoice clearances, reconciliation, and compliance with EY’s procurement policies.
• Talent Acquisition Support: Assisting the recruitment team by posting job roles through SAP SuccessFactors, managing application flows, and coordinating with business units on role requirements.
• Onboarding & Accommodation: Coordinating onboarding logistics for new joiners, ensuring readiness of accommodation and relocation support in collaboration with admin and facility teams.
• HR Technology & Reporting: Utilizing Workday and SuccessFactors for HRIS updates, report generation, and supporting system-related activities to maintain data accuracy and integrity.
• HR Analytics & Reporting: Prepared reports on recruitment trends, vendor performance, and other key HR metrics to support strategic decision-making.
• Vendor Management: Managed a recruitment project in Qatar, identifying and coordinating with vendors to streamline hiring processes.
• HR Process Implementation: Assisted in executing HR helpdesk projects, evaluating service providers for enhanced HR support systems.
• Stakeholder Engagement & Due Diligence: Acted as a liaison with key stakeholders, facilitating data collection and initial due diligence processes, including BRIDGE and IRA evaluations.
• HR Documentation & Policy Management: Assisted in drafting and organizing critical HR documents, including NDAs, offer letters, role profiles, employment contracts, and training materials.

• Managed HR strategy and operations for 1,100+ employees in the financial services sector, partnering with global stakeholders while focusing on the India employee base. Led the end-to-end employee lifecycle, performance achievement, and compensation management. Collaborated with business leaders to implement people programs and drive high-impact projects for major clients, including Emirates NBD, Deutsche Bank, Bank of America, and Mizuho Bank.
• HRIS & Data Management: Maintained employee records and HR workflows within Workday, ensuring data accuracy and system enhancements.
• HR Analytics & Business Insights: Leveraged HR data to monitor attrition, engagement, and workforce planning trends.
• Compliance & Risk Management: Managed employment law compliance, redeployment cases, and background verification processes for new hires.
• HR Operations & Technology: Utilized Workday to maintain accurate employee records and streamline HR processes, including contracts, onboarding, separations, and exit interviews.
• Talent & Performance Management: Designed and executed talent management, career development, and succession planning strategies to build a high-performing workforce.
• Leadership Coaching & Employee Relations: Advised line managers on employee relations, conflict resolution, and leadership development.
• Employee Engagement & Communication: Conducted focus group discussions, skip-level meetings, and leadership connects to foster a transparent and inclusive culture.
• Recruitment & Employer Branding: Partnered with hiring managers to assess staffing needs, implement targeted recruitment strategies, and leverage platforms like LinkedIn and Naukri for top talent acquisition.
• Contract employee from Dec 2020 till Aug 2022, Full time employee from Sep 2022

• Managed HR functions for a 100+ employee software development company, ensuring smooth HR operations, compliance, and a positive workplace culture. Led hiring, payroll, employee relations, and engagement initiatives to enhance organizational effectiveness.
• Talent Acquisition & Onboarding: Managed end-to-end recruitment, from job posting to background checks and onboarding, leveraging platforms like Naukri, LinkedIn, Indeed, and Facebook to attract top talent across Kerala.
• Payroll & Compensation Management: Processed payroll, attendance tracking, and compensation calculations using Excel, Google Sheets, and Work Form Management tools.
• HR Compliance & Documentation: Maintained accurate employee records, contracts, and performance documentation while ensuring legal compliance.
• Performance & Employee Relations: Tracked performance metrics, addressed workplace concerns (including harassment cases), and facilitated conflict resolution between associates and project managers.
• Employee Engagement & Culture: Developed and implemented initiatives to boost employee morale, foster collaboration, and create a more engaging work environment.
• Talent Outreach & Employer Branding: Organized job fairs to attract local talent for long-term and seasonal roles, strengthening the company’s employer brand.