Mohammad Alkuthaila
Riyadh,Saudi Arabia
Summary
Motivated communications specialist with eight years of experience developing internal and external communications materials and plans. Utilizes strong collaboration skills and attention to create informative success stories reports, brochures, and social media posts. Dedicated to promoting the organization's reputation and enhancing its image through external communication efforts.
Overview
4
4
years of professional experience
5
5
Years trainee
Work History
Business Developer
Saudi Capabilities Company,
Riyadh
01.2013 - 01.2017
- Internal communication
- Monitoring the level of customer satisfaction with the services provided (internal and external)
- Communication plan development framework
- Address weaknesses and develop plans
- Determine and develop the communication channels and products
- Communication campaigns Define themes and messages for each target audience
- Obtain commitment from relevant stakeholders
- Preparing success stories reports
- Develop plans to establish identity, mission and vision
- Participate in development of customer satisfaction team
- Study customer needs and competitive market conditions
- Review and follow up on customer satisfaction surveys
- Events Management
- Managing Media Projects
Trainer
Capabilities Company
01.2008 - 01.2013
Education
Bachelor of Art - Public Relations
Master of Art - (Organizational Communications)
Skills
- Events Management
- Microsoft Office Teamwork
- project management
- Digital Media
- Communication skills
- Time Management
- Negotiation skills
- Deal negotiations
- Client relations
- Relationship building
Responsibilities
- Internal communication
- Monitoring the level of customer satisfaction with the services provided (internal and external)
- Communication plan development framework
- Address weaknesses and develop plans
- Determine and develop the communication channels and products
- Communication campaigns Define themes and messages for each target audience.
- Obtain commitment from relevant stakeholders.
- Preparing success stories reports.
- Develop plans to establish identity, mission and vision.
- Participate in development of customer satisfaction team
- Study customer needs and competitive market conditions.
- review and follow up on customer satisfaction surveys.
Languages
English
Advanced
Timeline
Business Developer - Saudi Capabilities Company,
01.2013 - 01.2017
Trainer - Capabilities Company
01.2008 - 01.2013
King Saud University - Bachelor of Art, Public Relations
Bowie State University - Master of Art, (Organizational Communications)
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