MOHAMMAD ALMASOOD
Summary
Business Analyst with extensive experience in driving business requirements and analyzing government entities. Proficient in prototyping, client relations, and facilitating digital transformation initiatives. Demonstrated ability to convert high-level business needs into actionable requirements, consistently delivering optimal results. Committed to leveraging expertise to contribute value and enhance organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SENIOR BUSINESS ANALYST
Elm Company
09.2024 - Current
- Led end-to-end business analysis, aligning stakeholder objectives with strategic goals, and ensuring clarity across complex initiatives.
- Governed the creation of key deliverables (BRDs, process models, user stories, and acceptance criteria) to maintain quality, consistency, and traceability.
- Drove business process automation and optimisation initiatives that improved operational efficiency and reduced manual effort.
- Managed backlog refinement and supported prioritisation by collaborating with stakeholders and product owners to maximise business value.
- Led UAT activities and post-implementation support to validate solutions, and ensure successful adoption.
- Prepared user manuals, presentations, and conducted workshops, while supporting the technical support team by clarifying system functionality and addressing inquiries to ensure effective adoption and service delivery.
- Acted as a liaison between business and technical teams, guiding scope discussions, and resolving requirement gaps.
BUSINESS ANALYST - FREELANCER
Gdood Company
12.2023 - 09.2024
- Developed and refined Use Case Specifications using prototypes, incorporating stakeholder and investor feedback to enhance business processes, system interactions, and functional behaviours.
- Translated business needs into clear user stories with defined acceptance criteria to support development and UAT activities.
- Conducted benchmarking and gap analysis to identify improvement opportunities, and enhance system efficiency.
- Elicited and analysed functional requirements through workshops, interviews, and prototype validation with stakeholders.
- Supported backlog refinement, ensuring requirements clarity, prioritisation, and alignment with business objectives.
BUSINESS ANALYST
Council of Health Insurance
01.2021 - 09.2024
- Assisted in gathering and documenting business requirements through workshops and stakeholder interviews.
- Created basic user stories, process maps, and documentation to support development and testing activities.
- Participated in UAT sessions by executing test cases and reporting issues to the senior team.
- Supported the technical team by clarifying system functionality and answering user queries.
- Conducted basic process analysis to identify minor improvements, and efficiency opportunities.
Education
BACHELOR DEGREE - MANAGEMENT INFORMATION SYSTEM
King Saud University
05.2021
Skills
- Requirement Analysis and Documentation
- Business Process Modelling and Optimisation
- BRD, FRD creation
- Stakeholder management
- Analytical and critical thinking
- Effective Communication and Presentation
- Problem-solving and decision-making
- Jira and Confluence proficiency
- Prototyping
- Screen mock-ups
- Microsoft Office
- Figma
- Visio
Certification
- Professional Scrum Master (PSM I), 2025
- SprintPip Facilitator, 2025
- Professional Scrum Product Owner (PSPO I), 2024
- Business Analytics - MCIT Program. Udacity, 2022
- Entry Certificate in Business Analysis (ECBA). IIBA, 2022
- Business Process Modeling A-Z. Udemy, 2022
Languages
English
Advanced
C1
Arabic
Proficient
C2
Timeline
SENIOR BUSINESS ANALYST
Elm Company
09.2024 - Current
BUSINESS ANALYST - FREELANCER
Gdood Company
12.2023 - 09.2024
BUSINESS ANALYST
Council of Health Insurance
01.2021 - 09.2024
BACHELOR DEGREE - MANAGEMENT INFORMATION SYSTEM
King Saud University