Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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Mohammad Arafah

Mohammad Arafah

Jeddah,Saudi Arabia

Summary

Results-driven Technical Sales professional with a background in Food Science and Technology and proven experience as a Quality Team Leader in the food industry. Skilled in building strong client relationships, identifying customer needs, and providing tailored food ingredient solutions. Combines technical knowledge with sales expertise to drive revenue growth, ensure product quality, and deliver exceptional customer service. Adept at cross-functional collaboration, product demonstrations, and market development within the food manufacturing sector.

Overview

5
5
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification

Work history

Sales Executive

Gulfwest
01.2025 - 08.2025
  • Identify restaurants, hotels, caterers, supermarkets, and distributors who may need our food products
  • Study competitor prices and offers
  • Track seasonal demand
  • Collect contact info of potential customers
  • Explain product specs: quality, shelf life, weight, packaging, halal certificate
  • Discuss prices, delivery terms, and payment conditions
  • Track the shipment until it reaches the customer
  • Remind customers of due payments
  • Check customer satisfaction (taste, quality, delivery time)
  • Compare actual sales vs. target
  • Plan next week’s focus areas (new markets, upselling, visit plans)

Quality Specialist

Berain water
Jeddah, Saudi Arabia
02.2024 - 02.2025
  • Company Overview: Water Company
  • Produces the products according the Quality Assurance System of both company's standards and international quality standards and also proper to legal requirement
  • Makes certain running of the berain quality system and product quality in all phases from the entrance of goods to be delivered to customers & makes necessary reportings
  • Carries out the systems of , FSMS(Food Safety Management System), Environmental Management System, Occupational Health and Safety & ISO 9001
  • Ensures the work-flow of all the areas in their responsibility and assesses the performance
  • Provides training for the ones in operations system and in other quality improvement activities
  • Analyzes non-conformances and finds solutions & controls corrective action plan
  • Provides improvement to GMP and improves hygiene cleaning standards & follows maintenance periods
  • Keeps consumer and customer complaints on a line within the framework of the consumer responsibility plan & keeps the consumer informed and provides labeling and proper barcoding for traceability of the goods and products
  • Experiences packaging, raw material, Line trials and communicating with suppliers, training operators
  • Water Company

Quality Team Leader

Mars
Jeddah, Saudi Arabia
10.2020 - 12.2023
  • Company Overview: Confectionery Company
  • Inbound Documents Verification (Exp, Temp, COA and other)
  • Materials Receiving Inspection Update - SAP Blocking
  • Scrap Forms, Scrapping Management
  • Materials Nonconformance Report
  • Blocked Stock Summary Report (Finance)
  • Aging Blocked Stock Summary Report
  • Materials Sampling Management, Document Control
  • Food Safety Audit Report- Warehouse
  • Coordinates the activities of the Food Safety & Quality Assurance (FSQA) team for implementation of quality and food safety programs (HACCP and SSOP) and procedures
  • Safety & Food Safety Induction for New Hires and/or Guests
  • Risk assesses, audits and grants business approval of supplier of raw material to ensure food safety and quality system are compliant
  • Customs & Supplier Damage Verification For Inbound Materials
  • Conduct validation and verification of Preventive Controls
  • Develop and update HACCP plans, through risk analysis method
  • Assist in training, and implementation of food safety and quality programs for receiving, preparation, storage and shipping of product
  • Confectionery Company

Education

Bachelor of Science - Food science and technology

University of jordan

Skills

  • Inspection reports
  • Test analysis
  • Product inspection
  • Quality Control Checks
  • Performance Evaluations
  • Failure Analysis
  • Scrap Cost Management
  • Quality Process Audits
  • Staff training and development
  • Sales forecasting
  • Customer relationship management
  • Product knowledge

Certification

  • ISO 22000
  • Food safety level - 4
  • ISO 9001
  • Bachelor degree in food science
  • HACCP level - 3

Languages

English
Turkish
Arabic

Timeline

Sales Executive

Gulfwest
01.2025 - 08.2025

Quality Specialist

Berain water
02.2024 - 02.2025

Quality Team Leader

Mars
10.2020 - 12.2023

Bachelor of Science - Food science and technology

University of jordan

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