Mohammad Arif Khan
Executive Housekeeper
Makkah,Saudi Arabia
Summary
Dynamic professional with expertise in leadership training and management structures, complemented by a strong background in quality control and safety training. Proficient in Microsoft Office Suite, RMS, Fidelio, Geac, Info, and scheduling, ensuring efficient manning and budgeting processes. Demonstrates exceptional teamwork and opera skills to drive organizational success. Committed to leveraging skills for continued growth and excellence in the industry.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Cluster Director of Housekeeping
Al Majd Al Arabia
Makkah, KSA
04.2019 - 02.2024
- Led team of 225 + Housekeepers across 9 properties consisting of 2,500 rooms, ensuring top-quality service and cleanliness standards.
- Oversaw budget management, reducing operational costs while maintaining high-quality service.
- Established and maintained vendor relationships, negotiating cost-effective contracts for supplies.
- Handled inventory and procurement of cleaning supplies, ensuring availability and adhering to budget constraints.
- Coordinated with other departments to ensure seamless operations and excellent guest experiences.
- Trained and mentored junior housekeepers, fostering culture of continuous improvement.
- Operated hotel's lost-and-found department, ensuring proper handling and correspondence for items.
- Directed cleaning activities for full-service hotels, maintaining brand standards and operational efficiency.
- Administered departmental safety training, audited personnel work assignments, and enforced procedures and policies.
- Developed and implemented housekeeping systems and procedures to enhance productivity.
Executive Housekeeper
Mira Hotel (Formerly Ramada Corniche)
Jeddah, KSA
01.2018 - 01.2019
- Ensured room quality and cleanliness of hotel rooms, equipment, and furnishings, maintaining top-notch standards.
- Collaborated with Front Desk on prioritizing and addressing room needs.
- Created schedules for housekeeping department based on business needs and overall hotel requirements.
- Administered safety training, audited personnel assignments, and enforced departmental procedures and policies.
Director of Housekeeping / Executive Housekeeper
Le Meridien Towers Makkah
Makkah, Saudi Arabia
10.2009 - 08.2017
- Supervised staffing needs, new employee placements, and follow-up training for housekeeping staff.
- Maintained budgeted bottom line through productivity and efficient inventory management.
- Developed and implemented systems and procedures to enhance productivity within housekeeping department.
Director of Housekeeping / Executive Housekeeper
Le Meridien Madinah
Madinah, Saudi Arabia
05.2008 - 05.2009
Assistant Housekeeper
Le Meridien Jeddah
Jeddah, KSA
07.1997 - 05.2008
- Assisted in overseeing daily operations of housekeeping department, ensuring cleanliness standards were met.
- Supervised room attendants and ensured high-quality service in accordance with hotel standards.
- Conducted regular inspections of guest rooms and common areas to ensure adherence to cleanliness and maintenance standards.
HK Shift in charge
Makkah Hilton
Makkah, KSA
01.1995 - 05.1997
- Prepared daily reports, inspected rooms, and updated system to meet company standards.
- Assisted in training and development of all housekeeping associates.
- Worked closely with housekeeping team and management to ensure hotel ran smoothly during shift.
HK Shift in Charge
King Fahd Royal Palace Mina, Safa
Mina, KSA
05.1992 - 09.1995
- Arranged and maintained pre royal visit during Hajj & Ramadan.
- Scheduled staff during Royal Guests stays.
- Coordinated with Royal protocol during king's stay in Royal Zone.
Assistant Housekeeper
Taj Mahal Hotel (currently Holiday Inn Crown Plaza)
Karachi, Pakistan
07.1991 - 05.1992
HK Floor Supervisor / Room Attendant
Hotel Plaza International
Karachi, Pakistan
06.1988 - 06.1990
Education
Commerce Graduate - Economic, Principles of Accounting, & Banking.
Shah Latif University
Khairpur, Sindh06.2012
Skills
- Leadership Training
- Opera
- Teamwork
- Microsoft Office Suite (Excel, Word, Power Point)
- Management Structures
- RMS
- Quality Control
- Fidelio
- Safety Training
- Geac
- Scheduling
- Info
- Manning and Budgeting
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Languages
English
Arabic
Urdu
Sindhi
Custom
- Honored with an appreciation letter for excellence in service to the Saudi Royal Family during their stay in Makkah Hilton, 1995.
- Awarded an appreciation letter from the former Prime Minister of Pakistan for outstanding service and treatment during their stay in Makkah Hilton, 1996.
- Received an appreciation letter from the Ministry of Augaff Saudi Arabia for excellence in service to the King's guests during their stay at Le Meridien Towers Makkah for Hajj 2011 and 2019.
Personal Information
- Nationality: Pakistan
- Marital status: Married
- Religion: Islam
Affiliations
- Cricket & Books reading
Certification
I am certified Trainer For ABC' s Of Housekeeping From Starwood Hotels & Resorts
Property Service Culture Trainer From Star wood Hotels & Resorts
Accomplishments
Certificate of Appreciation Algerian Minster Of Hajj
Certificate of Appreciation Ministry Auqaf Saudi Arabia During King Mission Stayed in Le Meridien Towers Makkah
Certificate of EAME Rooms Academy :Venue: Sheraton Abu Dhabi Hotel & Resort From Starwood Hotels & Resort world wide
Timeline
Cluster Director of Housekeeping
Al Majd Al Arabia
04.2019 - 02.2024
Executive Housekeeper
Mira Hotel (Formerly Ramada Corniche)
01.2018 - 01.2019
Director of Housekeeping / Executive Housekeeper
Le Meridien Towers Makkah
10.2009 - 08.2017
Director of Housekeeping / Executive Housekeeper
Le Meridien Madinah
05.2008 - 05.2009
Assistant Housekeeper
Le Meridien Jeddah
07.1997 - 05.2008
HK Shift in charge
Makkah Hilton
01.1995 - 05.1997
HK Shift in Charge
King Fahd Royal Palace Mina, Safa
05.1992 - 09.1995
Assistant Housekeeper
Taj Mahal Hotel (currently Holiday Inn Crown Plaza)
07.1991 - 05.1992
HK Floor Supervisor / Room Attendant
Hotel Plaza International
06.1988 - 06.1990
Commerce Graduate - Economic, Principles of Accounting, & Banking.
Shah Latif University
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