

Experienced professional with a strong foundation in information technology support, leadership, and team management. Demonstrates expertise in guest relations, concierge services, and hospitality etiquette, ensuring exceptional customer experiences. Proficient in problem solving and skilled in food and beverage system knowledge, with a proven ability to streamline operations and enhance service quality. Adept at utilizing Opera systems to optimize efficiency within hospitality environments. Committed to leveraging skills to drive operational excellence and deliver outstanding results in the hospitality sector.
Professional Hotel Management Course
certified by National Hotel & Tourism Training Institute (NHTTI) Dhaka, Bangladesh