Summary
Overview
Work history
Education
Skills
Languages
Certification
References
Timeline
Generic
Mohammad Hossain

Mohammad Hossain

Riyadh,Saudi Arabia

Summary

Experienced professional with a strong foundation in information technology support, leadership, and team management. Demonstrates expertise in guest relations, concierge services, and hospitality etiquette, ensuring exceptional customer experiences. Proficient in problem solving and skilled in food and beverage system knowledge, with a proven ability to streamline operations and enhance service quality. Adept at utilizing Opera systems to optimize efficiency within hospitality environments. Committed to leveraging skills to drive operational excellence and deliver outstanding results in the hospitality sector.

Overview

15
15
years of professional experience
1
1
Certification

Work history

Butler Supervisor

Four Seasons Hotel
Riyadh, Saudi Arabia
09.2024 - 12.2025

GUEST SERVICE AGENT

Four Seasons Hotel
Riyadh, Saudi Arabia
02.2022 - 08.2024

TRAINER BARISTA

Starbucks Middle East
Riyadh, Saudi Arabia
01.2021 - 01.2022

TRAINER WAITER

International House of Pancake(IHOP)
Riyadh, Saudi Arabia
09.2017 - 12.2020

BAR TENDER

Radisson Blu Bay View Hotel
Chittagong, Bangladesh
04.2016 - 04.2017

RECEPTIONIST

Radisson Blu Bay View Hotel
Chittagong, Bangladesh
02.2015 - 03.2016

RESTAURANT WAITER

Radisson Blu Water Garden Hotel
Dhaka, Bangladesh
01.2013 - 01.2015

Receptionist

Summer Palace
Dhaka, Bangladesh
01.2011 - 01.2013

Education

SECONDARY SCHOOL CERTIFICATE -

Bashik Pur High School
Lakshmipur

DIPLOMA - Information Technology

BYTTC
Dhaka Bangladesh

Skills

  • Information Technology Support
  • Leadership and Team Management
  • Opera
  • Guest relations
  • Concierge services
  • Problem solving
  • Hospitality etiquette
  • Food and beverage system knowledge

Languages

English
Proficient (C2)
Arabic
Proficient (C2)
Hindi
Proficient (C2)
Urdu
Proficient (C2)

Certification

Professional Hotel Management Course

  • Food & Beverage Service Department

certified by National Hotel & Tourism Training Institute (NHTTI) Dhaka, Bangladesh

  • Certificate Appreciation by "FORBES"
  • Certificate of Genuine by Middle East ''IHOP International"
  • Certificate of Coffee Master By Middle East "Starbucks''

References

References available upon request.

Timeline

Butler Supervisor

Four Seasons Hotel
09.2024 - 12.2025

GUEST SERVICE AGENT

Four Seasons Hotel
02.2022 - 08.2024

TRAINER BARISTA

Starbucks Middle East
01.2021 - 01.2022

TRAINER WAITER

International House of Pancake(IHOP)
09.2017 - 12.2020

BAR TENDER

Radisson Blu Bay View Hotel
04.2016 - 04.2017

RECEPTIONIST

Radisson Blu Bay View Hotel
02.2015 - 03.2016

RESTAURANT WAITER

Radisson Blu Water Garden Hotel
01.2013 - 01.2015

Receptionist

Summer Palace
01.2011 - 01.2013

SECONDARY SCHOOL CERTIFICATE -

Bashik Pur High School

DIPLOMA - Information Technology

BYTTC
Mohammad Hossain