Mohammad Jaber Ahmed
Riyadh,Saudi Arabia
Summary
Detail-oriented professional with expertise in customer relationship management and communication. Proficient in Microsoft Office Suite and point of sale systems, demonstrating strong cash handling and sales techniques. Experienced in food safety standards and restaurant software, focused on enhancing customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Waiter
Asador De Aranda Restaurant
Riyadh , Saudi Arabia
12.2023 - Current
- Delivered exceptional customer service through friendly and courteous interactions.
- Fostered a harmonious working environment by communicating effectively with team members.
- Maintained cleanliness of restaurant area through regular sweeping and wiping.
- Clarified dish components to assist customers in making informed decisions.
Waiter
HOOK Restaurant
Riyadh, Riyadh Region
01.2023 - 12.2023
- Provided outstanding customer service, contributing to repeat business.
Implemented efficient food preparation techniques to increase output.
Facilitated staff training on hygiene standards and operational excellence.
Monitored inventory control to support service continuity.
Waiter
The Smoke And Co.
Riyadh, Riyadh Region
04.2022 - 12.2022
- Sector: Food and Beverage Service.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Delivered excellent customer service through friendly and polite interaction.
Waiter
Pan Pacific Sonargaon, Dhaka
Dhaka
09.2021 - 02.2022
- Supported daily food and beverage service operations, achieving top quality standards.
- Streamlined order preparation and delivery processes in collaboration with kitchen staff.
- Contributed to inventory management, effectively reducing waste.
- Interacted with customers to enhance dining experience and gather insights for improvement.
Education
Higher Secondary Certificate (H.S.C) - Humanities
Purbachal College
Bishnupur 01.2018 - 01.2020
Secondary School Certificate (S.S.C) - Humanities
Bishnupur High School
Bangladesh 01.2016 - 01.2018
National Certificate Course (NCC) - Food & Beverage Service
National Hotel & Tourism Training Institute (NHTTI)
01.2021 - 01.2022
Skills
- Microsoft Office Suite
Point of sale systems
Internet research skills - Food safety standards
- Customer relationship management
- Effective communication
- Sales techniques
- Restaurant software utilization
- Dining etiquette knowledge
- Reservation software navigation
- Cash handling
- POS Systems
Language Proficiency:
English: Second Language (Very good)
Fluent
Bengali: Mother Tongue (Excellent)
Native
Hindi: Speaking & Listening (Very Good)
Advanced
Arabic: Speaking & Listening (Intermediate)
Intermediate
Extracurricular Activities:
Completed natural spoken course on English In 2021 from Saifur's.
Personal Attributes:
- Self confident and positive.
- Ability to manage time and being flexible.
- Customer relation and Satisfaction.
- Ability to work efficiently under pressure and fulfill deadlines.
- Ability to work within group minimum supervisions.
Working Field:
- Cafe
- Hotels
- Restaurant Food & Beverage Service
References
References available upon request.
Timeline
Waiter
Asador De Aranda Restaurant
12.2023 - Current
Waiter
HOOK Restaurant
01.2023 - 12.2023
Waiter
The Smoke And Co.
04.2022 - 12.2022
Waiter
Pan Pacific Sonargaon, Dhaka
09.2021 - 02.2022
National Certificate Course (NCC) - Food & Beverage Service
National Hotel & Tourism Training Institute (NHTTI)
01.2021 - 01.2022
Higher Secondary Certificate (H.S.C) - Humanities
Purbachal College
01.2018 - 01.2020
Secondary School Certificate (S.S.C) - Humanities
Bishnupur High School
01.2016 - 01.2018