Mohammad Jumma
Jeddah
Summary
I'm an Enthusiastic, highly motivated with proven capabilities, who likes to take initiative and seek out new challenges. I have done extensive work as a Sales Executive. I can (and often do) work well alone, but I'm at my best collaborating with others. I'm currently pursuing new opportunities and can be reached through this profile.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Executive
Petromin Corporation
09.2023 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Exceeded customer satisfaction by finding creative solutions to problems.
Sales Executive
Renault KSA - Gulf Advantage Automobiles LLC
Jeddah
09.2013 - 10.2023
- Adept at efficiently dealing with a variety of customer service matters
- Ability to perform initial diagnostic evaluations and assess vehicle issues
- Capable of multitasking while maintaining quality standards
- Collaborating with team members to reach the organizations targets
- Maintained consistent inventory of auto parts and products.
- Trained new hires and updated employee training materials.
- Assisted and coordinated with in-store meetings and addressed issues.
- Extensive communications and organizational skills
Sales Representative, Coordinator
Alhamrani Group
Jeddah
01.2010 - 09.2013
- Maintaining positive business relationships to ensure future sales.
- Contributes to team effort by accomplishing related results as needed.
- Organization and time management to handle many different customers, including past customers, at once.
- Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies.
- Maintaining reporting structures´and recording sales and inventory.
- Collaborating with team members to reach sales targets.
Customer Service Representative
Abdul Latif Jameel
Jeddah
12.2009 - 01.2010
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center 'scripts' when handling different topics
- Identifying customers' needs, clarify information, research every issue and providing solutions
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
Education
Bachelor of Business Administration - Computer Science
Army Public School - (APSACS)
Pakistan01.2009
High School Diploma -
Pakistan International School Jeddah - PISJ AZIZIA
Pakistan01.2006
Skills
- Customer relationship management
- Sales cycle management
- Excellent communication
- Sales forecasting
- Customer support
- Sales team leadership
- Inventory management
- Team collaboration
- Time management
Certification
Standard English/Western Certification
Languages
- Arabic, Native or Bilingual
- Urdu, Native or Bilingual
- English, Full Professional
Timeline
Sales Executive
Petromin Corporation
09.2023 - Current
Sales Executive
Renault KSA - Gulf Advantage Automobiles LLC
09.2013 - 10.2023
Sales Representative, Coordinator
Alhamrani Group
01.2010 - 09.2013
Customer Service Representative
Abdul Latif Jameel
12.2009 - 01.2010
Bachelor of Business Administration - Computer Science
Army Public School - (APSACS)
High School Diploma -
Pakistan International School Jeddah - PISJ AZIZIA
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