Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Mohammad M Lafi

Riyadh

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

IT Operations & Projects Manager

Professional Advanced IT Solutions Co (PAIS GULF)
02.2025 - Current
  • Successfully managed multiple AV projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
  • Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
  • Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
  • Enhanced project delivery times by streamlining communication channels between development and operations teams.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
  • Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
  • Streamlined project initiation processes, enabling quicker transition from planning to execution.
  • Facilitated workshops to collect project requirements and user feedback.
  • Recruited and oversaw personnel to achieve performance and quality targets.

IT Manager

Gulf Cooperation Symbols Contracting Company
04.2019 - 01.2025
  • Overseeing the day-to-day operations of the IT infrastructure, ensuring its stability, security, and optimal performance.
  • Manage IT projects, such as system upgrades, network expansions, and security initiatives.
  • Plan, execute, and monitor projects to ensure they are completed on time and within budget.
  • Recruit, hire, and manage a team of IT professionals.
  • Provide guidance, training, and mentorship to team members.
  • Stay up to date on the latest IT trends and technologies and recommend appropriate solutions for improving the organization's IT infrastructure.
  • Troubleshoot and resolve complex IT issues, ensuring optimal system performance and user experience.
  • Provide technical support to internal stakeholders, diagnosing and resolving their IT-related problems.
  • Implement and maintain IT policies and procedures.
  • Implementing The Cybersecurity Certification (CCC) which is Aramco required.
  • Implementing the Center for Internet Security (CIS) Benchmark V.2.0.0 to manage the cybersecurity defenses.
  • Monitor security systems and logs for suspicious activities by WAZUH Cybersecurity platform.
  • Ensure the security and integrity of IT systems and data by implementing the IT security principles.
  • Design and implement the principles and guidelines of IT risk management framework.
  • Manage and implement Disaster Recovery plan by insuring to reduce the down time in case of any fail-down.
  • Educate employees on cybersecurity best practices.
  • Manage varies type of switches, routers, access points and firewalls for different brands, (Cisco, Huawei, Aruba, D-Link)
  • Manage and configure the Active Directory in Windows server domain controller.
  • Manage Microsoft office 365 portal, configuration, maintenance, & troubleshooting.
  • Manage and configure Amazon web services (AWS) cloud servers.
  • Manage and configure Microsoft Hyper-V, Virtual Box and VM Ware software's.
  • Manage and configure ZK, Hik-Vision security systems (CCTV, Access Control, Gates Barrier, and Attendance).
  • Manage and configure QNAP Nas storage server with more than 120TB storage.
  • ICT responsibilities:
  • Approved Neom as a Senior ICT Engineer – Doc. Submittal no. 02-624010-4800000839-GCS-HRM-CVS-000053.
  • Design, implement, and maintain IT infrastructure, including hardware, software, networks, and security systems.
  • Participate in the planning and execution of ICT and security projects, ensuring successful implementation within budget and timeframe.
  • Coordinating with engineering department, consultants, and sub-contractors the design, review, and implementation of all systems (GPON, LAN, OSP, ISP, CCTV, SCS, MDF).
  • Lead ICT projects from conception to completion, ensuring timely delivery and adherence to budget.
  • Collaborate with stakeholders to gather requirements and deliver solutions that meet business needs.
  • Manage change effectively to support the adoption of new technologies and processes.
  • Perform detailed product reviews and comparisons for complex systems.
  • Design, implement, and maintain IT infrastructure, including hardware, software, networks, and security systems.
  • Planning and execution of ICT & Security projects, ensuring successful implementation within budget and timeframe.
  • Coordinating with engineering department, consultants, and sub-contractors the design, review, and implementation of all systems
  • Systems (GPON, LAN, OSP, ISP, CCTV, SCS, ACS).
  • Ensure that all design work meets with the relevant technical standards and procedures.

IT Administrator

Jordan Sadeen Contracting Company
10.2016 - 04.2019
  • Design and build Company Network Infrastructure.
  • Install and Configure New Domain Controller Server.
  • Install and Configure New NAS Storage File Server with Permissions and connect them either locally or globally.
  • Install and Configure Symantec Backup Solutions for Servers.
  • Administering helpdesk station by attending to all requests and closing all tickets.
  • Maintaining daily use of devices (Printers, Computers, Network).
  • Monitoring and controlling internet traffic for users.
  • Installing and configuring the network elements such as switches and wireless access points.
  • Installing and configuring the fingerprint machines and connecting them from sites.
  • Installing, configuring, and maintaining different CCVT Systems.
  • ERP Administration Responsibilities:
  • Manage user accounts and access permissions as per the company policy.
  • Maintain and update master data in Odoo ERP system for each department.
  • Configure and customize the ERP system to meet the construction business needs.
  • Collect the data and write the cycles for each department and coordinate with developers' team to implement the cycles on the system.
  • Develop and implement reports and dashboards.
  • Provide technical support to users on Odoo ERP system.
  • Troubleshoot and resolve ERP system technical issues.
  • Write and document ERP system procedures.
  • Developed multi-site IT execution strategies, aligning work orders at 21 locations to effectively align available resources with historical service data.

IT Technician

Jordan Cabling Services
02.2016 - 10.2019
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
  • Improved network efficiency by optimizing configurations and implementing necessary updates.
  • Streamlined IT support processes, resulting in increased productivity within the department.
  • Increased user satisfaction through development and implementation of user feedback system for IT services.

Education

Bachelor of Science - computer network

Jerash University
Jerash, Jordan
01.2016

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Team collaboration
  • Project tracking
  • Relationship building
  • Strategic planning
  • Schedule management
  • Client relations
  • Customer relations
  • Stakeholder communications
  • Staff management
  • Work flow planning
  • Advanced problem solving
  • Budgeting and forecasting
  • Risk management
  • Document management
  • Scope management
  • Project estimation and bidding
  • Project scope
  • Budget control
  • Cross-functional collaboration
  • Contract management
  • Project scope analysis
  • Coaching and mentoring
  • Cost control
  • Processes and procedures
  • Conflict management
  • Data analysis
  • Project closure
  • Team bonding
  • Purchasing and procurement
  • Productivity improvement
  • Agile methodology
  • Data review
  • Presentations
  • Inventory control
  • Performance improvements
  • Technical support
  • Budget preparation
  • Meeting facilitation
  • Compliance monitoring
  • Resource allocation
  • Performance evaluations
  • Verbal and written communication
  • Planning and scheduling
  • NAS storage administrator
  • VmWare virtualization
  • Microsoft active directory
  • Disaster recovery methodologies
  • Systems installation, configuration, and upgrading
  • Software development lifecycle
  • Contract development

Certification

  • Huawei Xing he Intelligent Network Solutions Course Huawei Headquarter
  • The Huawei Enterprise FTTO Training Camp Huawei Online
  • PMP - Project Management Professional Personal Trainer
  • ISC2 Security Principles ISC2
  • CPD (UK) Training | Enterprise Risk Manager - ISO 31000:2018 QHSE Group
  • Red hat Enterprise Linux 8 & 9 Udemy
  • AWS (AWS Cloud Practitioner Essentials) AWS Website
  • The Complete Cyber Security Course: Hackers Exposed Udemy
  • Microsoft Azure (Implementing Microsoft Azure Infrastructure Solution) STS
  • Hyper-V (Server Virtualization with Hyper-V in Windows Server 2012 And System Center) STS
  • MCSA (Microsoft Certified Solutions Associate 2012) YouTube Courses
  • CCNA (Cisco Certified Network Associate) Pioneers Academy

Languages

Arabic: Native Language
English: Fluent Reading, Writing, and speaking.

References

I am confident that my references can provide further insight into my skills and qualifications. Please do not hesitate to ask for their contact for more information.

Timeline

IT Operations & Projects Manager

Professional Advanced IT Solutions Co (PAIS GULF)
02.2025 - Current

IT Manager

Gulf Cooperation Symbols Contracting Company
04.2019 - 01.2025

IT Administrator

Jordan Sadeen Contracting Company
10.2016 - 04.2019

IT Technician

Jordan Cabling Services
02.2016 - 10.2019

Bachelor of Science - computer network

Jerash University

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Mohammad M Lafi