
Experienced professional with a strong background in regulatory Compliance, particularly CCHI regulations and Saudi health insurance laws. Adept at policy management, including the design, implementation, and oversight of group and individual medical policies. Proven expertise in claims processing, encompassing submission, verification, auditing, and reimbursement management. Skilled in administrative coordination through effective documentation, reporting, and communication. Demonstrates exceptional customer service by professionally handling inquiries, complaints, and policy clarifications. Strong team leadership abilities with a track record of training, mentoring, and supervising administrative teams.