Mohammad Rahat Beg

Motivated, trained and disciplined technician to
meet performance benchmarks
Tracked and recorded parts and labor costs
related to each service call
Mentored junior technicians in maintenance,
repair and reporting duties
Planning and procurement of electronic spare
parts from various vendors
Handling spare parts operation including stock
keeping for first time fix unit
Receiving spare parts from samsung,Tecnogas
admiral
Transfer spare parts other branch
Using web GSPN,mobile GSPN for ordering spare
parts, closing an job card
Parts receiving and allocate to service order

• Completed root cause analysis to identify issues, understand problems and implement corrective plans.
• Satisfied customer needs on every call with knowledgeable service and quick responses.
• Conducted diagnostic tests and read results.
• Worked on both home and business units for maintenance, repairs, and new installations.
• Used technical skills, tools, and techniques like soldering to repair parts.
• Supervised and instructed assistants.
• Troubleshot and diagnosed issues with air conditioning and refrigeration units.
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