Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Success Story
Timeline
Hi, I’m

MOHAMMAD RIHANI

Al Khobar, Saudi Arabia
MOHAMMAD RIHANI

Summary

I have more than 15 years of top achievements in the healthcare industry. Driven by growth, innovation, learning, and management skills. I have attended many International events and courses resulting in an intimate understanding of overseas business practices.

Success Story

I achieved many successful stories last one was last year with a turn-key project (Royal Commission dental center Yanbu, 25 Clinics) with a total amount of more than 8 million achieved within the timeline with amazing results,

Overview

17
years of professional experience

Work history

THIMAR AL JAZIRAH COMPANY
Khobar, Saudi Arabia

Service Manager
10.2022 - Current

Job overview

  • Devised and implemented improvements to service procedures, improving customer satisfaction scores.
  • Analysed customer feedback and trends to drive process improvements.
  • Coached and mentored new team members to build high-performing team for optimum productivity.
  • Supervised maintenance team and reviewed completed work to evaluate performance.
  • Established and documented protocols for preventive maintenance procedures.
  • Communicate with the manufacturers to request the required spare parts and support

THIMAR AL JAZIRAH COMPANY
Yanbu, Saudi Arabia

Project Manager
12.2021 - 10.2022

Job overview

  • Implemented and maintained appropriate systems to enable successful planning and scheduling.
  • Monitored project spending and compiled budgets to develop business use cases.
  • Documented appropriate project plans and
  • Prepared project performance reports with statistics
  • Maintained project schedules by managing deadlines and adjusting workflows to suit.
  • Analyzed data and reports, detecting and correcting deviations from project goals.
  • Analyzed project progress and challenges for decision-making purposes.

THIMAR AL JAZIRAH COMPANY
Khobar, Saudi Arabia

Maintenance & Service Supervisor
01.2017 - 12.2021

Job overview

  • Lead the maintenance team and work with them to obtain customer satisfaction
  • Ensure the implementation of the department management plan by the service team
  • Communicant with my team to distribute and monitor the work activities and ensure the quality
  • Arrange the training programs for my team Coordinate the work with suppliers and other departments
  • Make sure that periodic maintenance is done on time and that spare parts and calibration kit are available and ready to use


THIMAR AL JAZIRAH COMPANY
Khobar, Saudi Arabia

Service and Sales Support
05.2006 - 01.2017

Job overview

  • Produced competitive quotations within agreed customer pricing policies
  • Demonstrated products to encourage purchases by showcasing features and benefits.
  • Identified prospect needs and offered appropriate products and services.
  • Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.

Education

Biomedical Engineering
Damascus Syria

Damascus University
/2000 - /2003 (3 years)

University overview

Focusing on advances in technology and medicine to develop new devices and equipment for improving human health and work on software to run medical equipment or computer simulations

CEFAL ( MYRAY and Stern Weber )
Italy Imola

Training Course on CBCT, Panorama, and Dental unit

University overview

Bien-Air INSTRUMENTS
Switzerland Basel

Training Course On handpiece and surgical motor

University overview

Dubai COLTENE SciCan Sterilization line

University overview

Skills

  • Business planning
  • Management
  • Leadership
  • Microsoft Office
  • Business planning

Languages

Arabic
Native
English
Advanced

Accomplishments

Accomplishments

    Avicena Dental & derma clinic (Khobar )
    Successful installation for 30 dental units full option from (CEFLA Stern Weber ) with X-RAY built in and medical screen, sensor, and oral cam

Success Story

Success Story

 During the past years, I achieved many successful stories last one was last year with a turn-key project ( Royal Commission dental center Yanbu, 25 Clinics   ) with a total amount of more than 8 million achieved within the timeline with amazing results, 

Timeline

Service Manager
THIMAR AL JAZIRAH COMPANY
10.2022 - Current
Project Manager
THIMAR AL JAZIRAH COMPANY
12.2021 - 10.2022
Maintenance & Service Supervisor
THIMAR AL JAZIRAH COMPANY
01.2017 - 12.2021
Service and Sales Support
THIMAR AL JAZIRAH COMPANY
05.2006 - 01.2017
Biomedical Engineering
Damascus University
/2000 - /2003 (3 years)
CEFAL ( MYRAY and Stern Weber )
Training Course on CBCT, Panorama, and Dental unit
Bien-Air INSTRUMENTS
Training Course On handpiece and surgical motor
Dubai COLTENE SciCan Sterilization line

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