Dedicated furniture installation section with 12 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Hi, I’m
MOHAMMAD SAHA ALAM
Dammam,Eastern Province
Summary
Overview
13
years of professional experience
Work History
TAPA FURNITUREKhobar
Supervisor
08.2022 - Current
Job overview
- Built customer retention and satisfaction by delivering top-quality service.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Coordinated employee schedules and handled resource management to remove barriers to productivity.
- Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
- Identified and addressed process inefficiencies to drive higher output.
- Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Motivated team through providing hands-on practical support to all members of staff on duty.
- Dealt with customer complaints and rectified product and service issues.
- Guided and coached staff to achieve individual growth and sales production targets.
- Offered instruction, coaching and motivation for enhanced team morale.
- Maintained clean, organised working areas to create positive, productive environments with minimal risk.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Maintained documents and records to comply with internal policies and external regulations.
- Managed staff rotas, planning workloads effectively and strategically.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
- Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
- Acted as point of contact and motivation for employees.
Al Jedaie Office FurnitureDammam
Installation technician
01.2012 - 07.2022
Job overview
Parttime worksJeddha, Saudiarabia
Electrician plumber cctv installer
01.2014 - 10.2019
Job overview
NESMA Makkah
Electrician
01.2011 - 01.2012
Job overview
Education
Mathabangha high schoolBangladesh
SSC from Commerce
University Overview
Skills
- Team supervision
- Customer Service
- Product knowledge
- Issue resolution
- Inventory oversight
- High-value project management
- Employee management
- Project budgeting
Languages
Arabic
Fluent
English
Intermediate
Hindi
Fluent
bangla
Fluent
Timeline
Supervisor
TAPA FURNITURE
08.2022 - Current
Electrician plumber cctv installer
Parttime works
01.2014 - 10.2019
Installation technician
Al Jedaie Office Furniture
01.2012 - 07.2022
Electrician
NESMA
01.2011 - 01.2012
Mathabangha high school
SSC from Commerce
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