Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Mohammad Shariq

Mohammad Shariq

Riyadh,Saudi Arabia

Summary

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Systems engineer

Tata Consultancy Services
Riyadh, Riyadh Region
01.2023 - Current

A Skilled development professional bringing around 5 years in software design, development and Maintaining of BPM application using the PEGA Rules Process Commander (PRPC 8.x) tool
· Pega Certified System Architect (CSA)
· Pega Certified Senior System Architect (CSSA)
· Experience in gathering, documenting and analyzing business requirements and worked on project methodologies like Agile / Scrum
· Exposure in SDLC life cycles.
· Involved in development of DX API, Mashup.
· Involved in development of Process Flows, Activities, Activity Step Methods and User Interface (UI)
· Excellent understanding of various types of Rules like Correspondence rules,Agents, Integration rules.
· Knowledge on PEGA Implementation Cycle which includes development, testing and implementation.
· Experience in implementation of various PRPC components like Decision Rules, Declarative Rules, and Validation Rules etc.
· Experience in creating Flow actions and also developing rich UI's using Harness, Layouts and Sections.
· Good Knowledge on using debugging tools like
Clipboard, PAL and tracer. Windows.
· Software developer skilled at technical development, communication and presentation.
Willing to explore in learning different modules in development and also a very fast learner, trainable and open to suggestions and recommendations.

· Performing responsibilities as Deployment Manager as well.

· Worked on PREPRODUCTION related to application performance issues closely.

Application support analyst

EFKON INDIA PVT LTD
Delhi, India
08.2021 - 05.2022
  • Supported loading of peripheral equipment with selected materials.
  • Scanned systems, diagnosing and correcting equipment failures and performance issues.
  • Evaluated hardware, mouses and keyboards to determine performance.
  • Increased productivity by providing technical support on various applications.
  • Understanding of networking, VLANS, configuration switches of manageable.
  • Configuration of CCTV, FRS, VMS devices.

· Install wide range of network equipment into Ring Topology.

· Keep network infrastructure up to date and secure.

· Configuring & Managing Active Directory.

· Maintaince of computer hardware systems and system assembly.

· Managing & Monitoring Network & Coordinate with Vendor.

· Coordinate for Generate RMA with OEM.

· Troubleshoot various network issues affect solutions and collaborate with staff and outside vendors to resolve complex problems.

· Monitor and support of Servers, Network and Applications like Network management, Wi- Fi, Laptop/Desktop, Remote support, Technical Assistance.

· Installation, Configuration and troubleshooting support and provide solutions for all escalated problems of users like problem in Operating System, MS Outlook, MS Office, Printing, Softphones, Internet issue and Virus etc,

· Knowledge of documentation daily base reports, Spares stock reports, etc.

Maintenance engineer

ONNYX ELECTRONISYS PVT LTD
New Delhi, India
06.2019 - 02.2021
  • Optimised production processes to maximise return on investment.
  • Attended training sessions, enhanced knowledge of latest engineering practices.
  • Improved manufacturing efficiency by implementing upgraded processes and systems.
  • Developed preventive maintenance schedules for improved machine longevity.

· Responsible for site work i.e, Installation and Termination Traffic Signals.

· Responsible for survey of site drawing rectification with technical team.

· Responsible for Application Support, Troubleshooting, LAN, MAN, Desktop Support.

· Report progress against plan.

· Time based Implementation of Supply & Installation and similarly Maintenance of traffic signals.

· Having knowledge of KELTRON Controller.

· Having knowledge of CDAC (Centre for Development of Advanced Computing) as Programming and Commissioning of WiTrac Controller.

Responsible for Termination & Commissioning of ATCS system.

Education

Bachelor of Technology - Electronics and Communication

Greater Noida Institute Of Technology
India
06.2015 - 05.2019

Skills

PEGA PRPC 7X, 8x

JIRA

POSTMAN

ORACLE DB

MICROSOFT OFFICE

Languages

English
Fluent
Hindi
Native

Certification

· Pega Certified System Architect (CSA)
· Pega Certified Senior System Architect (CSSA)

Timeline

Systems engineer

Tata Consultancy Services
01.2023 - Current

Application support analyst

EFKON INDIA PVT LTD
08.2021 - 05.2022

Maintenance engineer

ONNYX ELECTRONISYS PVT LTD
06.2019 - 02.2021

Bachelor of Technology - Electronics and Communication

Greater Noida Institute Of Technology
06.2015 - 05.2019
Mohammad Shariq