MOHAMMAD UMAR SALMAN
Sales Professional
RIYADH,Saudi Arabia
Summary
Customer-orientated, strategic-thinking Sales Professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work history
City Manager - Sales & Operations
Aney Al Khaleej Company ( Aney,com )
Riyadh, Saudi Arabia
08.2022 - Current
- Identifying and acquiring new customers
- Effectively managing and driving the sales cycle from prospection through to successful closure
- Building strong relationships with key accounts in the region
- Actively approach targeted business clients
- Manage relationships with existing customers
- Conduct market research (analyse competitors, efficiency of sales strategies, etc.)
- Managing Operational activities starting from procurement till logistics
- Focusing on growing and developing existing clients, together with generating new business.
- Prepared official reports and technical papers outlining operations, finances and organisational goals.
- Coordinated operations to integrate and align with outside departments and official policies.
- Devised and optimised strategies for investigating and resolving serious complaints.
- Supervised work of 16 staff to achieve objectives.
- Evaluated documents, briefs and reports submitted by subordinate staff and managers.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
Channel Manager (Wolesale/Retail)
Saudi Kuwaiti Food Company (KDD)
Riyadh, Saudi Arabia
05.2020 - 07.2022
- Business Development by increasing new clients on board
- Supervising 7 GT Routes which includes 3 A class (Mini Markets) routes
- Managing one salesman for Horeca and wholesale customers
- Managing and closing the deals with major Horeca Customers like, Support Sevices, Specialised Medical Centres, Jumla, Tamimi Caterings, Emtiyaz wholesale and Caterings
- New Assets Placements Contracts
- Generated company growth through market expansion and sales.
- Write business plans for all current and opportunity tender business
- Managing the proper distribution of our product in our assigned area
- Following up for financial issues
- Preparing and Monitoring Route Plans
- Presently Handling all the A,B & C class markets
- (Approximately 700 customers)
- Checked shop merchandise regularly to verify proper display, oversee replenishment activities and enforce planogram requirements.
- Collected customer and market feedback and reported information to company leadership.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Identified and qualified new sales prospects to continually meet targets.
- Worked collaboratively with team members, championing proven techniques for closing sales, cross-selling and upselling.
Manager (Sales & Operations) Central & East Region
Kingdom Tree Trading Company
Riyadh, Saudi Arabia
10.2019 - 04.2020
- Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients
- Focusing on growing and developing existing clients, together with generating new business
- Write business plans for all current and opportunity tender business
- Acting as the key interface between the customer and all relevant divisions
- Following up for financial issues, reconciliation of account statements
- Finding and determining the most efficient ways for operating a business
- Planning and arranging the deliveries
- Sales and Stock Forecasting
- Manpower and Transportation outsourcing as per business requirements for
- Handling the Key accounts markets like Carrefour, Al Sadhan,,Spar ,Tammimi ,Danube, Saudia Airlines Catering
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Planned and managed resources and budget to support and deliver objectives.
Key Accounts Supervisor- Modern Trade & Horeca (Sales & Operations)
National Factory for Foodstuff Production (Al Waha) an Affiliate of Al Watania Industries
Riyadh, Saudi Arabia
05.2016 - 09.2019
- Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients
- Responsible for the development and achievement of sales through the direct sales channel
- Focusing on growing and developing existing clients, together with generating new business
- Write business plans for all current and opportunity tender business
- Acting as the key interface between the customer and all relevant divisions
- Finding and determining the most efficient ways for operating a business
- Planning and arranging the deliveries
- Sales and Stock Forecasting
- Manpower and Transportation outsourcing as per business requirements
- Handling the Key accounts markets like Carrefour, Lulu Hyper, Al Sadhan, Nesto, AL-Jazeera, Ramez Intl., Mazaya Al Khair, Delmonte Hote, Double Tree by Hilton, Mandarine Hotel, Eastern Caterring Services, National Catering for Management Services (NCMS)etc.
- Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
- Trained new hires and set up mentoring relationships to drive team performance.
- Increased team productivity through effective staff planning, coordination and task delegation.
Manager (Sales & Marketing)
Pro-Trade (A part of Trade Promotion Council of India)
01.2016 - 05.2016
- Identifying, contacting and qualifying leads
- Analysis of Trade between the countries
- Basis of analysis identifying the potential market for promoting the export trade of India
- Adding new customers while maintaining premium service levels with existing accounts
- Demonstrated an unwavering commitment to client service
- Maintaining high levels of product and customer knowledge and participating in Training programmes as appropriate.
Assistant Manager (Sales & Marketing)
Exhbitions India Group
04.2012 - 07.2015
- Identifying, contacting and qualifying leads
- Analysis of Trade between the countries
- Basis of analysis identifying the potential market for promoting the export trade of India
- Demonstrated an unwavering commitment to client service
- Maintaining high levels of product and customer knowledge and participating in Training programmes as appropriate
- Submitting detailed proposals and quotations to customers
Education
Master in Business Administration - Human Resources & Marketing -
IIPM New Delhi
01.2010 - 04.2012
Bachelor of Commerce - undefined
University of Allahabad
01.2006 - 04.2009
12th -
Bishop Johnson's School & College
Allahabad 01.2006 - 04.2006
10th -
ST. Joseph's College
Allahabad 2004 - 2004
Skills
- Concept Sales
- E-Commerce
- Business Development
- Horeca- Food Services
- Modern Trade Sales
- Marketing & Branding
- Conference Execution
- Traditional Trade Sales
- Retail marketing
- Customer acquisition and retention
- Customer rapport
- Business Operations
- Sponsorship Sales
- Conceptualizing of Sales & Operational Strategies
- Operations coordination
- Territory sales management
- Market and competitive analysis
- Sales strategies
- Relationship management
- Excellent communication skills
- Managerial decision-making
- Lead generation
Custom
- Good communication and interpersonal skills.
- Cooperative and coordinative.
- Punctual, articulate and self-motivated.
- Organizational skills-Can prioritize effectively
- Detail and Goal oriented
- Customer relationship building.
- Team spirit developed through coordinating & corresponding with group members by working on group projects.
Personal Information
- Passport Number: S9883128
- Date of birth: 09/15/88
- Nationality: Indian
- Visa status: Transferrable Visa (1month notice period or less)
Languages
English
Fluent
Timeline
City Manager - Sales & Operations
Aney Al Khaleej Company ( Aney,com )
08.2022 - Current
Channel Manager (Wolesale/Retail)
Saudi Kuwaiti Food Company (KDD)
05.2020 - 07.2022
Manager (Sales & Operations) Central & East Region
Kingdom Tree Trading Company
10.2019 - 04.2020
Key Accounts Supervisor- Modern Trade & Horeca (Sales & Operations)
National Factory for Foodstuff Production (Al Waha) an Affiliate of Al Watania Industries
05.2016 - 09.2019
Manager (Sales & Marketing)
Pro-Trade (A part of Trade Promotion Council of India)
01.2016 - 05.2016
Assistant Manager (Sales & Marketing)
Exhbitions India Group
04.2012 - 07.2015
Master in Business Administration - Human Resources & Marketing -
IIPM New Delhi
01.2010 - 04.2012
Bachelor of Commerce - undefined
University of Allahabad
01.2006 - 04.2009
12th -
Bishop Johnson's School & College
01.2006 - 04.2006
10th -
ST. Joseph's College
2004 - 2004
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