Mohammad Ziad Sfeeran
Riyadh
Summary
Accomplished professional with extensive expertise in Account Management & Client Relations, Team Leadership & Training, and Sales Strategy & Negotiation. Proven track record in Performance Analysis & Reporting and Strategic Consulting, driving business growth through effective Supplier Relationship Management and client retention strategies. Adept at Financial Analysis and Business Development, with a strong focus on B2B account management. Committed to building lasting relationships and delivering exceptional results.
Overview
13
13
years of professional experience
Work History
Key Account Manager
Ninja
Riyadh
05.2024 - 10.2024
- Manage key accounts for top global and local restaurant brands, including McDonald's, Americana (Burger King - Olayan), Kudu, Herfy, and Shawarmer
- Analyze account performance and provide strategic consulting to improve sales, basket size, and customer engagement through Ninja food delivery app
- Work on enhancing operational efficiency by reducing canceled orders and decreasing preparation time
- Collaborate closely with restaurant teams to implement best practices, leading to higher customer satisfaction and repeat business
- Lead efforts to provide value-added services and maintain strong relationships with clients to meet business goals.
Senior Account Manager
City Storage System - KitchenPark
Riyadh
08.2021 - 10.2024
- Spearheaded onboarding for new clients and provided strategic advice to overcome initial challenges and enhance performance
- Developed detailed performance reports, identifying weaknesses and offering actionable insights for improvement
- Played a key role in building and maintaining relationships with third-party service providers, increasing sales and customer satisfaction
- Led the training of new team members, providing mentorship and ensuring smooth integration into the company's operations
- Recognized three times for outstanding performance, contributing to the growth of KitchenPark's clientele and kitchen leasing rates.
Senior Account Manager & Buyer
Quick Market (Delivery Hero Co.)
Riyadh
03.2020 - 08.2021
- Managed product selection and supplier relationships, negotiating competitive prices and ensuring timely deliveries
- Analyzed sales trends to predict future demand, presenting insights to senior management for strategic decision-making.
Senior Account Manager
Carriage & Talabat
Riyadh
08.2018 - 03.2020
- Built and maintained long-term client relationships, negotiating contracts to drive profitability
- Collaborated with cross-functional teams to provide timely solutions to client needs and enhance service quality
- Contributed to marketing and finance team goals, assisting with account servicing and data projects.
Sales Manager & Acting WP General Manager
Wassel
Jeddah
03.2017 - 08.2018
- Oversaw daily company operations, ensuring the successful implementation of business strategies
- Set and tracked team performance goals, issuing reports on progress and achievements.
Purchasing Manager
Ziad Sfeeran Est.
Jeddah
01.2014 - 03.2017
- Receive and sort out the organization's local purchases and compare price quotations
- Creating database for approved local suppliers
- Coordinating and dealing with new suppliers for the newly required items
- Implementing negotiation and purchasing processes in an efficient manner in terms of price and quality
- Observing and controlling the entry of received materials.
Head of Sales
hellofood
Jeddah
04.2012 - 01.2014
- Achieve the required percentage in typical time and executing many contracts with clients
- Placing notes for system development and testing on a regular basis
- Participate in developing advertising plans and defining their channels
- Collecting sales from customers in monthly basis
- Executing bank transactions such as deposits and others
- Conduct the company's government transactions
- Achieving the sales target
- Submitting weekly and monthly reports to the high-level management.
Sales Executive
Otlob
Jeddah
11.2011 - 04.2012
- Managing and following up the sales life cycle from the initial communication stage with new clients to the project closing stage
- Achieving the sales target
- Submitting weekly and monthly reports to the high-level management
- Achieve the required percentage in typical time and executing many contracts with clients.
Education
Bachelor's degree - Marketing
UDEX University
Skills
- Account Management & Client Relations
- Team Leadership & Training
- Sales Strategy & Negotiation
- Performance Analysis & Reporting
- Strategic Consulting
- Supplier Relationship Management
- Relationship building
- Client retention
- Financial analysis
- Business development
- B2B account management
Languages
Arabic (Native)
English (Proficient)
Timeline
Key Account Manager
Ninja
05.2024 - 10.2024
Senior Account Manager
City Storage System - KitchenPark
08.2021 - 10.2024
Senior Account Manager & Buyer
Quick Market (Delivery Hero Co.)
03.2020 - 08.2021
Senior Account Manager
Carriage & Talabat
08.2018 - 03.2020
Sales Manager & Acting WP General Manager
Wassel
03.2017 - 08.2018
Purchasing Manager
Ziad Sfeeran Est.
01.2014 - 03.2017
Head of Sales
hellofood
04.2012 - 01.2014
Sales Executive
Otlob
11.2011 - 04.2012
Bachelor's degree - Marketing
UDEX University
Similar Profiles
MICHEL MESSIHMICHEL MESSIH
Accountant at NinjaAccountant at Ninja
ASHANTI JONESASHANTI JONES
Server at NinjaServer at Ninja
SALEH AL-NAMORISALEH AL-NAMORI
Warehouse operations supervisor at NINJAWarehouse operations supervisor at NINJA
Shahad AltamimiShahad Altamimi
Restaurant Manager in Charge at Naif Alrajihi InvestmentRestaurant Manager in Charge at Naif Alrajihi Investment
Renad AldosariRenad Aldosari
Accountant at Veolia water technologyAccountant at Veolia water technology