Mohammad Ali Mahmood
Jeddah,Saudi Arabia
Summary
Experienced Warehouse Operations Manager with a strong focus on streamlining processes, improving team performance, and driving operational excellence. Demonstrated success in boosting inventory accuracy, exceeding delivery targets, and implementing cost-saving initiatives. Adept at strategic planning, system optimization, and leading teams to achieve measurable business results.
Overview
11
11
years of professional experience
2017
2017
years of post-secondary education
Work history
Operations Manager
Eyewa
01.2025 - 03.2026
- Improved inventory accuracy to >98% through cycle counting and system reconciliation
- Achieved >95% on-time delivery, exceeding SLA targets
- Reduced operational costs by optimizing workflows and warehouse layout
- Led cross-functional teams to streamline inbound, storage, and outbound processes
- Implemented KPI dashboards to monitor productivity, accuracy, and service levels
- Managed vendor performance and ensured SLA compliance
Operations Supervisor → Team Leader / Analyst
Eyewa
02.2020 - 12.2024
- Progressed from Operations Team Leader / Analyst to Operations Supervisor
- Increased warehouse productivity by 20% through process optimization
- Reduced order processing time by 15%, improving delivery speed
- Improved picking and packing accuracy by 18%
- Supervised high-volume order fulfillment and daily warehouse operations
- Analyzed operational data to identify inefficiencies and enhance workflows
- Supported WMS enhancements and KPI performance tracking
- Maintained strong safety standards with zero major incidents
- Trained and managed teams to improve efficiency and reduce errors
Operations Coordinator
Mezmiz
Al Khobar
11.2018 - 11.2019
- Coordinated logistics operations and inventory tracking
- Improved shipment tracking accuracy and reporting
Operations Coordinator
Barq Al Jazeera
Dammam
01.2016 - 10.2018
- Managed shipment coordination and documentation
- Supported warehouse operations and delivery scheduling
Administration Assistant
Green Village Trading & Establishment
Dammam
07.2015 - 12.2015
- Provided administrative and operational support
- Maintained records and documentation
Education
Diploma - Business Strategy (Level 4)
Capital College Glyndwr University
01.2020 - 01.2021
Diploma - Business Administration
Global Institute
Diploma - Computer & Information Sciences
edX
onlineSkills
- Warehouse & Distribution Operations Management
- Inventory Control & Accuracy
- Supply Chain & Logistics Coordination
- Process Improvement & Lean Operations
- Data Analysis & KPI Tracking
- ERP & WMS Systems (SAP)
- Cost Reduction & Efficiency Improvement
- Team Leadership & Workforce Planning
- Vendor & 3PL Management
- Health, Safety & Risk Compliance
KEY PROJECTS & ACHIEVEMENTS
Warehouse Relocation & Setup Project, Successfully led end-to-end warehouse relocation with zero disruption to operations, Designed optimized warehouse layout improving storage utilization by 25%, Ensured seamless transition with maintained service levels above 95% delivery SLA, Inventory Accuracy Improvement Initiative, Implemented cycle counting and stock reconciliation processes, Increased inventory accuracy from baseline to >98%, Reduced stock discrepancies and shrinkage significantly, On-Time Delivery Optimization Project, Improved last-mile coordination and order processing workflows, Achieved and sustained >95% on-time delivery performance, Enhanced customer satisfaction and reduced delivery delays, Process Optimization & Cost Reduction, Streamlined warehouse operations resulting in 15–20% efficiency gains, Reduced operational costs through better resource allocation and process improvements
ADDITIONAL INFORMATION
- Strong leadership, analytical, and problem-solving skills
- Experience managing multi-location warehouse operations
- Ability to drive continuous improvement in fast-paced environments
Languages
English
Proficient (C2)
Urdu
Proficient (C2)
Arabic
Advanced (C1)
Timeline
Operations Manager
Eyewa
01.2025 - 03.2026
Operations Supervisor → Team Leader / Analyst
Eyewa
02.2020 - 12.2024
Diploma - Business Strategy (Level 4)
Capital College Glyndwr University
01.2020 - 01.2021
Operations Coordinator
Mezmiz
11.2018 - 11.2019
Operations Coordinator
Barq Al Jazeera
01.2016 - 10.2018
Administration Assistant
Green Village Trading & Establishment
07.2015 - 12.2015
Diploma - Business Administration
Global Institute
Diploma - Computer & Information Sciences
edX