Mohammad Fouz Salah
Jeddah,Saudi Arabia
Summary
Accomplished professional with extensive expertise in entrepreneurship, leadership, and strategic planning. Demonstrates exceptional skills in negotiation, business process optimization, and crisis management. Proficient in utilizing business intelligence tools for data analysis and interpretation to drive informed decision-making. Adept at managing P&L, budget control, and resource allocation to ensure financial stability and growth. Strong background in client relationship management, contract negotiation, and business development. Committed to ethical decision-making and fostering a culture of continuous improvement. Career goal: To leverage strategic visioning and critical-thinking abilities to lead innovative projects that drive organizational success.
Results-driven Director known for strategic vision and leadership. Spearheaded transformative initiatives, enhancing operational efficiency and driving growth. Key strengths include team leadership, strategic planning, and stakeholder engagement, resulting in significant business improvements and profitability gains.
Overview
32
32
years of professional experience
Work History
Business Development And Planning Director
Omar Kassem Alesayi Group (OKAG)
Jeddah, Saudi Arabia
01.2020 - 12.2024
- Company Overview: a member of Alesayi Group and a flagship of the business development on Public Private Partnership (PPP) basis in Saudi Arabia
- Overseeing subsidiaries’ business plans
- Developing and implementing new business opportunities plans and managing their implementation
- Subsidiaries’ performance monitoring and reporting foreseen and potential issues and deviations
- Developing Issues solutions and risks mitigations recommendations to the Group CEO
- A member of Alesayi Group and a flagship of the business development on Public Private Partnership (PPP) basis in Saudi Arabia
- Built key stakeholder relationships to facilitate business growth.
- Created and led successful business culture focused on performance.
- Identified and capitalised on growth opportunities in the market.
- Led negotiations with vendors and suppliers, securing favourable terms.
- Provided strategic insights for informed decision-making to board of directors.
- Established and monitored key performance indicators, gauging organisational success.
- Recruited and developed high-performing teams, with focus on talent retention.
- Initiated business development activities, expanded client base.
- Fostered a positive work environment, increased employee morale.
- Evaluated market trends and competitor activities, informing strategic decision-making.
- Implemented company policies and legal guidelines.
- Monitored operations to assess and highlight results.
- Maintained organisational compliance with applicable legislation and regulations.
- Partnered with management team to optimise operations and reduce costs.
- Recruited and managed senior staff with focus on delivering clear results.
- Established strong rapport with stakeholders to enhance business credibility.
- Oversaw financial planning, ensured fiscal stability of the organisation.
- Reviewed reports from subordinate management to identify areas of opportunity.
- Put in place clear controls for financial administration and business management.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Chief Technology officer (CTO) & Business Development Manager
Erada Advanced Projects Co. Ltd
Riyadh, Saudi Arabia
01.2008 - 01.2020
- Company Overview: One of OKAG Subsidiaries
- Developing and maintaining sound relationships with vendors, partners and clients
- Selecting the right partner and the right solution for each business opportunity we pursue
- Designing and Evaluating the technical aspects required for the proposed solutions to the clients
- Program management; I assumed the responsibility for SAHER program management from 2012-2015
- One of OKAG Subsidiaries
- Monitored operations to assess and highlight results.
- Devised technological roadmaps, aligned with corporate objectives.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Established strong rapport with stakeholders to enhance business credibility.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Reduced operational costs, implemented cost-effective technology solutions.
- Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
- Maintained organisational compliance with applicable legislation and regulations.
- Allocated resources to teams and projects based on need, performance and availability.
- Put in place clear controls for financial administration and business management.
- Provided visionary leadership for culture of innovation and excellence, guiding teams to exceed goals.
- Recruited and managed senior staff with focus on delivering clear results.
- Reviewed reports from subordinate management to identify areas of opportunity.
- Created and led successful business culture focused on performance.
- Partnered with management team to optimise operations and reduce costs.
- Negotiated vendor contracts for best-value procurement deals.
- Analysed data and information to identify issues and create tailored solutions.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Managed teams by overseeing hiring, training and professional growth of employees.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Wrote reports outlining project progress and results.
- Engaged with stakeholders to build relationships and brand awareness.
- Delivered high-quality results within budget and timeframe targets.
- Coordinated cross-functional teams to accomplish project objectives.
- Managed vendor relationships, ensured optimal service delivery.
- Improved efficiency and productivity by acquiring new skills.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Successfully delivered on tasks within tight deadlines.
- Optimised operational procedures for improved productivity.
- Displayed energy and enthusiasm in fast-paced environment.
Business Development Manager
Erada Advanced Projects Co. Ltd
Riyadh, Saudi Arabia
01.2005 - 01.2008
- Finding technical solutions that meet the Saudi market requirements and trends
- Design market penetration scenario to promote recent technology
- Participated in proposals strategy design and development
- Participated in developing the Automatic Traffic Violations, Administration and Monitoring Proposal, which is a project that was implemented on Public Private Partnership (PPP) with the Saudi Government
- The project was later called (SAHER)
- Identified opportunities to drive business growth, diversification and expansion.
- Streamlined processes to improve overall efficiency.
- Influenced key decision-making and established trust with stakeholders.
- Optimised operational procedures for improved productivity.
- Spearheaded training programmes, enhancing team capabilities.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Collaborated with stakeholders to align business goals and objectives.
- Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
- Fostered client relationships, leading to increased brand loyalty.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
- Negotiated and approved lucrative prices and contracts, boosting growth.
- Developed strategic partnerships for sustained growth.
- Drafted fully-fledged proposals to recommend senior management on different courses of action.
- Negotiated contracts with vendors to secure best possible terms.
- Delivered excellent customer service by addressing queries promptly and effectively.
- Assessed competitor activities for strategic positioning.
- Predicted possible positive and negative effects of proposed business developments to guide strategy development.
- Handled crisis situations effectively, minimising impact on business operations.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Developed plans and strategies to promote continuous improvement.
- Completed duties to deliver on targets with accuracy and efficiency.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Projects and Products Manager
Nour Communications Co.
Riyadh, Saudi Arabia
06.2002 - 11.2005
- Market study for some products we have so as to help plan sales strategies
- Projects and product that I am responsible for are: SMS/PSTN project
- Conduct meetings with the technical managers to present the product to them and discuss their needs and how our product can meet their requirements
- Design and conduct various types of presentations of products to customers
- Delivered high-quality products to increase customer satisfaction.
- Organised financial and operational data to help with yearly budgeting and planning.
- Maintained inventory control, reduced stock shortages.
- Supervised project timelines for timely completion.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Created classification systems to manage archives.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Consistently arrived at work on time and ready to start immediately.
- Successfully delivered on tasks within tight deadlines.
Customer Care Unit & Products Manager
NourNet (ISP)
Riyadh, Saudi Arabia
01.2000 - 01.2002
- Pre-sales visits
- Designing non-standard solution for customers with extraordinary needs
- Allocate the suitable equipment for certain solutions
- Following up with products we deal with so as to increase our sales
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Led and managed administrative staff to maintain smooth daily operations.
- Managed team dynamics by implementing conflict resolution strategies.
- Led performance reviews, identified areas for improvement.
- Streamlined communication channels, enhanced internal information flow.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Maintained inventory control, reduced stock shortages.
- Coordinated cross-departmental collaboration for improved workflow.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Boosted department efficiency by streamlining operational processes.
- Cultivated strong relationships with clients to secure repeat business.
- Increased customer satisfaction by resolving issues.
- Completed duties to deliver on targets with accuracy and efficiency.
Project manager and Customer Support Team Supervisor
NourNet
Riyadh, Saudi Arabia
01.1999 - 06.2000
- Project management
- Handling the project from A-Z assigning tasks to team members
- Manage the support team and distribute assignments for after sales service
- Take part in configuring routing protocols, TCP/IP protocols, Internet Servers configuration
- Mentored employees to maximise development potential.
- Ensured effective resource allocation with meticulous project scheduling.
- Enhanced project efficiency by streamlining communication channels.
- Implemented quality control measures, ensured adherence to standards.
- Managed budgets diligently, controlled unnecessary expenditure on projects.
- Mitigated potential risks effectively, safeguarded against possible pitfalls within projects.
- Led cross-functional teams to achieve project goals on time.
- Developed comprehensive project plans for successful execution and delivery.
- Fostered a positive work environment, enhanced team productivity substantially.
- Promoted team collaboration for more innovative solutions in projects.
- Expedited issue resolution to minimise delays in project timelines.
- Integrated new technologies into existing systems for improved functionality.
- Identified risks, implemented mitigation strategies for secure project outcomes.
- Maintained excellent market and trend awareness to meet customer demand.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Consistently arrived at work on time and ready to start immediately.
- Kept appropriate stock levels to match expected demand.
- Managed on-site evaluations, internal audits and customer surveys.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Completed customer orders with speed and accuracy.
- Analysed data and information to identify issues and create tailored solutions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Displayed energy and enthusiasm in fast-paced environment.
- Oversaw logistics and operations to deliver process optimisations and efficiencies.
- Successfully maintained clean driving licence and access to reliable transportation.
- Handled high volume calls to address customer inquiries and concerns.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Assigned tasks according to individual strengths, resulting in higher job satisfaction levels amongst employees.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Delegated tasks to make best use of individuals' skills.
- Conducted regular appraisals, motivating staff towards achieving their personal goals as well as company targets.
- Upheld company policies whilst addressing any issues or concerns within the team promptly and professionally.
- Maximised engagement and morale by developing and maintaining effective staff relationships.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Fostered a positive working environment for improved team morale.
- Handled disciplinary procedures when necessary maintaining respect and fairness throughout the process.
- Oversaw onboarding process, providing coaching and mentoring support to new team members.
- Trained staff to resolve complaints appropriately to maintain customer satisfaction.
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Promoted harmonious relationships between team members for optimal cooperation.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Worked flexible hours, covering nights, weekends and bank holidays.
Senior System Analyst
National Center for Human Resources Development (NCHRD)
Amman, Jordan
01.1998 - 01.1999
- Network administrator
- Server administrator on NT server platform
- System analyst, responsible for developing any system the center needed
- Trainer, conducting Training courses for some governmental institutions
Programmer
National Information Center (NIC)
Amman, Jordan
01.1993 - 01.1998
- Company Overview: (Higher Council for Science and Technology)
- Oracle programmer
- Web page designers
- Oracle-Web programmer
- NIC was the first ISP in Jordan
- (Higher Council for Science and Technology)
Education
B.Sc. - computer science
Princess Sumaya University for Technology
Amman / Jordan 01.1991 - /1994
Skills
- Entrepreneurship
- Management
- Strategic Thinking and Planning
- Negotiation skills and sound legal awareness
- Smart solution finding skills
- Business Process engineering and optimizing
- Presentation Skills
- Multi-Tasking
- Interpersonal savvy
- Ethical decision making
- Crisis management expertise
- Business intelligence tools usage
- Data interpretation
- Data analysis
- P and L management
- Budget control aptitude
- Stress tolerance
- Resource allocation
- Commercial Awareness
- Interactive project design
- Business analysis
- Relationship-building
- Communication proficiency
- Strategic visioning
- Critical-thinking
- Consulting
- Contract negotiation
- Business development
- Conflict Resolution
- Risk Management
- Customer engagement
- Risk management proficiency
- Project prioritization
- Business planning
- Risk Assessment
- Project Management
- Financial literacy
- Client Relationship Management
- Investment strategy
- Growth initiatives
- Process Improvement
- Cultural sensitivity
- Annual budgeting
- Decision-Making competency
- Process optimization
- Market analysis
- Performance metrics tracking
- Decision making
- Self-motivation
Languages
Arabic
Native
English
Fluent
Hungarian
Intermediate
Custom
- Oracle developer 2000 (CDE 2000), 1995, CEB - Amman
- Oracle Designer, 1997, Palestine Training Center - Amman
- Introduction to Windows NT, 1997, Rahma Training Center - Amman
- NT Administration Course, 1997, Rahma Training Center - Amman
- Microsoft Commercial Internet System 2.0 (MCIS), 1999, Horizon Training Center - Riyadh
- Advanced Cisco Router Configuration ACRC, 2000, Fast Lane KSA – Riyadh
Personal Information
- Date of birth: 10/23/69
- Nationality: Jordanian
- Marital status: Married
Affiliations
- Reading
References
References available upon request.
Timeline
Business Development And Planning Director
Omar Kassem Alesayi Group (OKAG)
01.2020 - 12.2024
Chief Technology officer (CTO) & Business Development Manager
Erada Advanced Projects Co. Ltd
01.2008 - 01.2020
Business Development Manager
Erada Advanced Projects Co. Ltd
01.2005 - 01.2008
Projects and Products Manager
Nour Communications Co.
06.2002 - 11.2005
Customer Care Unit & Products Manager
NourNet (ISP)
01.2000 - 01.2002
Project manager and Customer Support Team Supervisor
NourNet
01.1999 - 06.2000
Senior System Analyst
National Center for Human Resources Development (NCHRD)
01.1998 - 01.1999
Programmer
National Information Center (NIC)
01.1993 - 01.1998
B.Sc. - computer science
Princess Sumaya University for Technology
01.1991 - /1994
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