Mohammad Naeem Amin

• Developed and maintained standardized operating procedures for numerous functions and tasks to streamline [Type] operations.
• Provided independent technical reviews of operational procedures and plans to eliminate functional bottlenecks.
• Coordinated engineering assignments for multiple simultaneous projects to fulfill prescribed project requirements.
• Maintained technical fluency in required equipment and networking hardware for assigned jobs and facilities.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Analyzed and reported on key performance metrics to senior management.
• Trained new employees on proper protocols and customer service standards.

• Met with customers to discuss service needs and develop effective and practical solutions.
• Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
• Analyzed service reports to identify areas of improvement.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Developed detailed plans based on broad guidance and direction.
• Established team priorities, maintained schedules and monitored performance.
• Launched quality assurance practices for each phase of development
• Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.

• Scheduling Site Survey for new sites and IBS Design.

• Prepare & Submit the BOQ & Link budget Plan, Walk Test & Optimization for IBS Network. Coordinate with site staff for supervision of the Technical Site Survey (TSS) with the assistance of RF engineers for all indoor projects as per RF Planning and Design.

• Prepare BOQ and BOM for Civil and Electrical Works.

• Follow-up materials needed with the procurement department and arrange material at site to complete the site on-time.

• Demonstrated a high level of initiative and creativity while tackling difficult tasks.

• Coordinate with site staff for supervision of sub-contractors in the implementation of indoor solutions and coordinate with the building owners regarding the requirement needed for the design of IBS-solutions.

• Assist in the preparation of Cad Design Drawings regarding the equipment rooms, transmission, and BTS rooms needed for each IBS sites.

• Responsible for Daily Performance monitoring of site staff.

• Responsible for collecting the site acceptance test report and submission of invoices and follow up of payments.

• Responsible for preparation and submission of reports to the management. Maintaining the database of the Projects & Sites. Coordination with Acquisition and Network assurance team for successful roll out of projects.

• Solutions and deciding the cable routing and backbone designing.

• Rectification of service degradation and fault rectification for implemented on-aired sites.

• Removing of hardware faults effecting KPIs, Improving QOS issues & Network audits

• Worked with software radar systems and digital and communications systems engineers to collaborate on RF solutions development.
• Guided program staff, junior engineers and technicians in navigating complex technical questions arising in course of regular operations.
• Conducted research, design and testing of radio frequency hardware, circuit design and sub-system integration for designated products or customer applications.
• Analyzed project requirements, developing specifications and modeling proposed designs to evaluate performance and ultimately create high-functioning technology.
• DATA ANALYSER & FIELD OPTIMIZATION: Physical optimization of existing sites. Finding out the Interference problem & rectify the same. Identify the reasons for TCH Blocking, TCH Drop & Handover failures.
• Analysis of Drive Test files for taking care of External and Internal Interference in the Network.
• Co-ordinates with the DT teams & Customer . Submitted reports on time to Customer ,
• Responsible for making pre and post cluster reports as per template provided by the customer. meet KPIs for DCR, CSSR and HOSR as per customer requirements.

• Troubleshot complex multi-vendor network service provider issues.
• Provided network support services for devices such as hubs, bridges, routers, and other hardware.
• Provided complete end-to-end engineering and installation of route-based IP network solutions.
• Managed, tracked, and coordinated problem resolution and escalation processes.
• Integrated data, voice and video networks for use in multi-site installations.
• Configured and troubleshot VoIP and multi-media distributed systems and platforms.
• Provided detailed network diagrams and procedural guidelines.
• Integrated fixed wireless connectivity into facilities requiring high-speed networks.