Mohammad Saba IMAM
Dammam,Eastern Province
Overview
2026
2026
years of professional experience
4
4
years of post-secondary education
Work history
Service advisor
Honda
- Provided exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Coordinated service appointments and managed scheduling to optimise workflow and customer satisfaction.
- Implemented feedback mechanisms to gather customer insights and identify areas for service enhancement.
- Processed payments promptly and accurately, reducing errors in financial transactions.
Workshop manager
Sour Al Atheer Car Maintaince workshop
Dammam, Saudi
2025.11 - 2025.12
- Managed daily operations of workshop ensuring efficient workflow and adherence to safety protocols.
- Supervised team members in performing vehicle maintenance tasks to maintain high-quality standards.
- Engaged with customers to understand their vehicle issues and provide appropriate service recommendations.
- Assisted in implementing inventory management practices to track parts and supplies effectively.
- Conducted regular inspections of tools and equipment to ensure proper functionality and safety compliance.
- Conducted quality control checks, ensuring high standards of workmanship.
Education
Bachelor of Commerce - Management
Bodhgaya university
India 2011.06 - 2015.01
Skills
- Machinery operation knowledge
- Shop floor etiquette
- Equipment maintenance strategy
- Customer services excellence
- Efficient communication, Arabic or English
- Computerised maintenance management systems
- Staff leadership
- Vehicle repairs and maintenance
- Proficiency in ms office
Languages
English
Fluent
english
Fluent
Hindi
Fluent
Affiliations
- Numis Mate,
Timeline
Workshop manager
Sour Al Atheer Car Maintaince workshop
2025.11 - 2025.12
Bachelor of Commerce - Management
Bodhgaya university
2011.06 - 2015.01
Service advisor
Honda