I want to improve my professional skills and experience within a company that offers perspective and excellence in quality and an environment of confidence and teamwork. To grow the company in an effective way with the rest of the team offering the best experience in products and services.
• Encouraged departmental employees to present a positive, exemplary image to customers.
• Launched quality assurance practices for each phase of development.
• Established performance goals for employees and provided feedback on methods for reaching those milestones
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Performed supplier risk evaluations and supported regulatory inspections.
• Controlled resources and assets for department activities to comply with industry standards and government regulations
• Defined clear targets and objectives and communicated to other team members.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Reduced workflow inconsistencies by recruiting and hiring capable staff members.
• Developed detailed plans based on broad guidance and direction.
• Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules, and monitoring performance.
• Conducted supplier risk evaluations and assisted with regulatory inspections.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Supervised a staff of 10 personnel by implementing company policies, protocols, work rules, and disciplinary action.
• Recruited and developed employees for the Pharma department.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Analyzed key competitors to respond to competitive threats.
• Positioned global capabilities to expand market share.
• Created sales forecasts to target daily, monthly, and yearly objectives.
• Analyzed sales to manage the life cycle of products, inventory models, and selling rates.
• Supported sales and reporting for large and medium-sized accounts.
• Conducted economic and demographic research and analysis to produce critical reports.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base.
• Built relationships with customers and the community to promote long-term business growth.
• Analyzed key competitors to respond to competitive threats.
• Positioned global capabilities to expand market share.
• Created sales forecasts to target daily, monthly, and yearly objectives.
• Analyzed sales to manage the life cycle of products, inventory models, and selling rates.
• Supported sales and reporting for large and medium-sized accounts.
• Conducted economic and demographic research and analysis to produce critical reports.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base.
• Built relationships with customers and the community to promote long-term business growth.
• Analyzed key competitors to respond to competitive threats.
• Positioned global capabilities to expand market share.
• Created sales forecasts to target daily, monthly, and yearly objectives.
• Analyzed sales to manage the life cycle of products, inventory models, and selling rates.
• Supported sales and reporting for large and medium-sized accounts.
• Conducted economic and demographic research and analysis to produce critical reports.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base.
• Built relationships with customers and the community to promote long-term business growth.
• Generated revenue by liaising between doctors and companies to sell products.
• Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
• Prepared and delivered product presentations and answered questions about the Product to increase sales.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
• Exceeded sales goals, increased revenue, and facilitate sales.
• Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Used a consultative sales approach to understand and meet customer needs.
• Generated revenue by liaising between doctors and companies to sell products.
• Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
• Prepared and delivered product presentations and answered questions about the Product to increase sales.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
• Exceeded sales goals, increased revenue, and facilitate sales.
• Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Used a consultative sales approach to understand and meet customer needs.
• Generated revenue by liaising between doctors and companies to sell products.
• Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
• Prepared and delivered product presentations and answered questions about the Product to increase sales.
• Documented client interactions, sales, and pitches delivered in the CRM system.
• Generated revenue by liaising between doctors and companies to sell products.
• Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
• Prepared and delivered product presentations and answered questions about the Product to increase sales.
• Documented client interactions, sales, and pitches delivered in the CRM system.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Oversaw office operations for the organization by processing vital documentation, obtaining insurance verification, and authorization for services.
• Created, managed, and executed business plans and communicated company vision and objectives to motivate teams.
• Oversaw and improved deliveries through proactive coordination of daily operations.