Mohammad Shayful Islam
Makkah
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Food Delivery Driver
Hunger Station Online App
09.2023 - Current
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Developed and maintained professional relations between customer, store personnel, and company.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Cashier
The Big Family Supermarket
10.2020 - Current
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Forklift Operator
The Big Family Supermarket
10.2020 - Current
- Unloaded and stacked materials by raising and lowering lifting devices.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Transported goods between warehouse locations according to shipment and storage needs.
- Inspected equipment for defects and performed repairs or maintenance tasks.
Cleaner
Sama Quba Hotel Corporation
12.2018 - 09.2020
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Handled equipment, chemicals, and materials properly and with caution.
Salesperson
Ahmed Hamid Al-Muzaini Wholesale Trade Est
05.2017 - 11.2018
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Skills
- Two-wheeler operation
- Phone orders
- Smartphone operation
- Delivery confirmations
- Product displays
- Business transactions
- Multitasking Abilities
- Merchandise sales
- Product promotions
- Safe vehicle operation
- Motor vehicle operation
- GPS navigation
- Mobile payment technology
- Route planning
Languages
Bengali
Bilingual or Proficient (C2)
English
Elementary (A2)
Arabic
Intermediate (B1)
Hindi
Upper intermediate (B2)
Urdu
Upper intermediate (B2)
Timeline
Food Delivery Driver
Hunger Station Online App
09.2023 - Current
Cashier
The Big Family Supermarket
10.2020 - Current
Forklift Operator
The Big Family Supermarket
10.2020 - Current
Cleaner
Sama Quba Hotel Corporation
12.2018 - 09.2020
Salesperson
Ahmed Hamid Al-Muzaini Wholesale Trade Est
05.2017 - 11.2018
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