Mohammd Naser

Responsible for company-owned stores in commercial complexes

Responsible for the daily and final sales of the stores. He also pays attention and constant communication with customers and solves their problems if any

Responsible for store maintenance and constant communication with the department specialized in store maintenance

Training employees and evaluating their practical performance

Responsible for personnel affairs in the complex and solving problems related to employees and sending them to a specialized department

Contact the relevant authorities if there are any problems related to government agencies

Constant communication with the relevant departments, such as the brand manager, area manager, finance department, or HR, in case there are any problems related to employees or customers.

• Coordinated with maintenance for required repairs.
• Confirmed routine testing of fire and security alarms to verify property safety.

• Drove revenue increases and team morale by developing and deploying incentivised sales contests.
• Upskilled staff through targeted training opportunities, enhancing team capabilities.
• Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
• Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
• Created and implemented best practice policies and processes to aid operational performance.
• Oversaw operations of £[Amount] organisation, including budget planning, strategy development, community outreach, forecasting and payroll.
• Oversaw [Number] direct reports to achieve efficiency targets.
• Exceeded sales forecast figures by [Number]% through superior customer care.
• Conducted training sessions to educate employees on best practices and procedures, increasing team performance.
• Resolved conflicts promptly to promote positive environments for customers.
• Approached new tasks and projects with enthusiasm and passion, increasing employee motivation and morale.
• Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
• Managed inventory and reduced shrinkage by [Number]% through detailed monitoring of daily operations and stock.
• Brought in exceptional candidates to boost team productivity and operational efficiency.
• Expanded client bases by [Number]%, building lasting relationships to grow profit.
• Planned and managed resources and budget to support and deliver objectives.
• Increased sales by [Number]% by rolling out new promotional strategies across regional shops.
• Conducted audits and risk assessments to achieve regulatory compliance.
• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Transformed underperforming teams into productive, profitable teams, increasing sales by [Number]%.