MOHAMMED ALI SALIH
Riyadh
Summary
Experienced ERP Project Manager with a strong background in leading complex ERP implementation projects and improving organizational efficiency. Specialized in ERP systems, process optimization, project delivery, and business transformation, with a proven track record in project management, risk assessment, stakeholder engagement, and operational improvement. Skilled in managing cross-functional teams, building strong client relationships, and leveraging data analytics and Agile methodologies to drive business performance, improve service quality, and support organizational growth.
Overview
13
13
years of professional experience
Work History
Director of Project Management
Standard Solutions For Information Technology
Riyhad - KSA
05.2022 - Current
- Monitored staff performance and developed improvement plans.
- Monitored project progress, adjusting plans and resources as necessary to achieve objectives.
- Conducted regular project reviews and reports for senior management, highlighting achievements and areas for improvement.
- Resolved project conflicts and challenges through effective problem-solving and negotiation techniques.
- Acted as first point of call for queries around deliverables and problem solving to maintain smooth running operations.
- Managed project team, coordinating contractor activities to execute projects under-budget and within strict deadlines.
- Developed comprehensive project plans, including timelines, milestones, and resource allocation.
- Coordinated with clients to define project scope, objectives, and deliverables, fostering strong relationships.
- Met project deadlines by managing and partnering with contractors to monitor performance.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Facilitated communication between project stakeholders to ensure alignment with strategic goals.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Achieved desired results by monitoring project progress, anticipating potential bottlenecks and implementing preventative action.
- Monitored costs, timescales and resources used to achieve project success.
- Implemented risk management strategies to minimise project delays and cost overruns.
- Tracked costs and expenses for analysis against original budget, strengthening internal cost controls.
- Set up business contracts, obtained signatures and processed paperwork.
ERP Project Manager
Standard Solution For Information Technology Co.
Riyadh
12.2019 - 02.2022
- Defined project scope, guidelines, milestones, and task allocation to establish and maintain clear progress plans.
- Provided weekly performance feedback on resource allocation, risks, issues, and schedule adherence, keeping project teams on track.
- Designed project presentations and reports for executive teams.
- Determined project schedules and maintained timeline efficiency using proactive adjustments to workflow.
- Delivered exceptional service to clients, maintaining and extending working relationships for future business opportunities.
- Secured new business opportunities by conducting research, and networking.
- Collaborated with cross-functional teams to draft strategic, realistic project schedules, and plans.
- Generated project cost estimations with outstanding accuracy, guiding effective decision-making.
- Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
- Expertly managed desires and expectations for key stakeholders across numerous high-value projects.
- Tracked and communicated project status, timelines, budgets, and action items from project inception to delivery.
- Delivered projects on time and under budget.
- Provided technical support and guidance, resolving complex issues and improving user satisfaction.
- Collaborated with senior management to define IT policies and procedures, promoting best practices across the organisation.
ERP Consultant
Awael business & Computers
Riyadh
03.2015 - 11.2019
- Modified current systems to enhance workflows and meet new needs.
- Virtualized or graphically visualized system operations to identify areas for improvement.
- Partnered with users to understand and define system requirements.
- Identified current inefficiencies and recommended changing functionality or behaviors to eliminate concerns.
- Wrote functional specifications for systems developers and completed regular updates to incorporate changes.
- Assessed processes, procedures, and work practices for strengths and weaknesses.
- Conducted research into technology requirements of ERP systems and potential technological integrations to improve performance.
- Developed and implemented system testing plans in support of deployments.
- Taught end users to navigate ERP system by developing and presenting training sessions.
- Managed customer expectations and relationships through easily understood explanations and clear communication.
- SAP, Oracle, Microsoft Dynamics and other ERP systems to connect with applications and data sources.
- Optimised supply chain processes through effective ERP module configuration, enhancing operational efficiency.
- Customised existing IT systems to improve user experience and meet evolving business requirements.
- Collaborated with cross-functional teams to integrate IT solutions that supported organisational growth.
- Analysed client feedback to continuously improve IT services and customer satisfaction.
- Analysed business' current work practices to recommend improvement action.
- Implemented new ERP systems based on accounting requirements and user needs, assisting with system builds, testing and deliverables.
- Delivered individualization by working with clients to gather business requirements.
- Coordinated data conversion activities with internal and customer resources.
- Assisted customers with assessing and defining key business processes, policies and procedures.
- Met project goals on time and within budget constraints by managing implementation project activities, adhering to deployment standards and monitoring project schedules.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Offered input for complex documents to support client-ready final versions.
- Developed flowcharts and diagrams to describe and lay out logical operational steps.
- Applied knowledge of application components in conjunction with query tools to achieve business objectives.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Integrated third-party applications with ERP systems, expanding functionality and improving data accuracy.
- Validated systems to assess needed improvements and recommend options for closing gaps and enhancing functionality.
- Delivered training sessions on new software applications to client staff, enhancing their technical proficiency.
Information systems department manager
International Links Company for Computer
Khartoum
10.2013 - 12.2014
- Supporting trainees and employees in the problems they face while working.
- Preparing programs and decisions for courses and diplomas taught in the company.
- Preparing and drafting advertisements for educational courses.
- Evaluate the performance of coaches and students.
- Preparing exams and tests for the courses held.
- Periodic maintenance of the company's equipment.
- Preparing antivirus and intrusion protection programs.
- Prepare backup copies of company data.
Education
A-Levels - Customer Service
Customer Service in the Field
LinkedIn Learning2024
A-Levels - Time Managers
Essential Lessons for First-Time Managers
Riyhad2023
A-Levels - Time Managers
Getting Things Done
LinkedIn Learning2023
A-Levels - Project Management
Project Management Training Course (PMP)
LinkedIn Learning2020
Electronic Accountant Diploma - Accounting
The National Federation of UNESCO Clubs in Sudan
Khartoum10-2006
Bachelor's degree with honors - Management Information Systems
University of Neelain
Khartoum09-2013
Diploma in Financial Accounting - Accounting
Khartoum institute of secretarial
Khartoum, Sudan09-2006
Diploma - computer maintenance
Fayed Institute of Technology
Khartoum07-2004
Diploma - Computer Science
Fayed Institute of Technology
Khartoum01-2003
Skills
- Project management
- Risk assessment
- Stakeholder engagement
- Resource allocation
- Performance monitoring
- ERP implementation
- Budget management
- Process improvement
- Contract negotiation
- Strategic planning
- Leadership skills
- Customer service excellence
- Time-management
- Decision making
- Customer relationship management
- Effective communication
- Relationship-building
- Project planning
- Customer engagement
- Leadership development
- Project development and lifecycle
- Project scope defining
- Data analytics
- Quality Assurance
- KPI review and management
- Data analysis
- Agile methodologies
- JavaScript proficiency
- Database objects creation
- Business intelligence understanding
Languages
Arabic
Proficient
C2
English
Upper Intermediate
B2
Timeline
Director of Project Management
Standard Solutions For Information Technology
05.2022 - Current
ERP Project Manager
Standard Solution For Information Technology Co.
12.2019 - 02.2022
ERP Consultant
Awael business & Computers
03.2015 - 11.2019
Information systems department manager
International Links Company for Computer
10.2013 - 12.2014
A-Levels - Customer Service
Customer Service in the Field
A-Levels - Time Managers
Essential Lessons for First-Time Managers
A-Levels - Time Managers
Getting Things Done
A-Levels - Project Management
Project Management Training Course (PMP)
Electronic Accountant Diploma - Accounting
The National Federation of UNESCO Clubs in Sudan
Bachelor's degree with honors - Management Information Systems
University of Neelain
Diploma in Financial Accounting - Accounting
Khartoum institute of secretarial
Diploma - computer maintenance
Fayed Institute of Technology
Diploma - Computer Science
Fayed Institute of Technology