MOHAMMED ABDULAZIZ ALGHAMDI
Software engineer / IT
Riyadh,Saudi arabia
Summary
I’m passionate about technology and always eager to learn and grow. I’m looking for a role in software engineering or IT where I can use my coding and problem-solving skills to contribute to a forward-thinking team and continue developing both personally and professionally.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
System Support Administrator
Abunayyan Holding
Riyadh, Riyadh Region
04.2025 - Current
- Provide comprehensive IT system support for four companies under Abunayyan Holding.
- Spearheaded improvements in support workflows, reducing ticket resolution time by 30%.
- Monitor and maintain systems, ensuring consistent and efficient operation.
IT Help Desk Analyst
Teleperformance
Dhahran, Eastern Province
01.2024 - 04.2025
- Company Overview: ARAMCO Project
- Delivered technical support to over 10,000 users, resolving a wide range of IT issues.
- Managed IT infrastructure including workstations, networks, and printer servers.
- Improved incident handling by optimizing documentation and ticketing in the Remedy system.
- Recognized by team leads for consistently high user satisfaction and response time.
System Analyst
Sendan International Company
Jubail, Eastern Province
06.2022 - 08.2022
- Analyzed data and optimized database queries with MySQL.
- Collaborated with stakeholders to gather and document system requirements.
- Developed and delivered reports through the ERP system with more than 10 companies.
Education
Bachelor of Science - Software Engineering
King Fahd University of Petroleum And Mineral
Dhahran, Saudi Arabia 07.2016 - 06.2022
Skills
Certification
Certified by the Council of Engineers in Saudi Arabia
Senior Project
Fieldz, A mobile application targeting sports stadiums. It brings together all stadiums on one platform and makes it easier for users to choose and reserve the appropriate place for them.
Hoppise
- Reading books that expand my perspective
- Watching thought-provoking movies
- Learning a new language to explore different cultures
Timeline
System Support Administrator
Abunayyan Holding
04.2025 - Current
IT Help Desk Analyst
Teleperformance
01.2024 - 04.2025
System Analyst
Sendan International Company
06.2022 - 08.2022
Bachelor of Science - Software Engineering
King Fahd University of Petroleum And Mineral
07.2016 - 06.2022
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