Mohammed Abdullah
Jeddah,Saudi Arabia
Summary
Results-driven Director of Sales with remarkable achievements in driving revenue growth and expanding market share. Known for developing high-performing teams and implementing strategic plans that boost sales performance. Proven ability to forge strong client relationships and execute innovative sales strategies leading to substantial business growth.
Overview
10
10
years of professional experience
Work history
Director of Sales
ASSILA, A LUXURY COLLECTION HOTEL
Jeddah
2025.06 - Current
- Supported budgeting and forecasting processes through meticulous expense tracking.
- Reported directly to DOSM regarding sales team performance and challenges.
- Developed strategic sales plans to drive market growth.
- Identified business opportunities by analyzing market trends.
- Managed a high-performing sales team, ensuring sustained results.
- Executed sales action plans to align with business objectives across all market segments.
Director Of Sales
Crowne Plaza Jeddah Al Salam
Jeddah
2022.10 - 2025.05
- Presented monthly performance reports to management, highlighting team achievements and challenges.
- Fostered strong relationships with key clients, promoting long-term business growth.
- Implemented effective communication strategies to enhance customer relations.
- Optimized team productivity through targeted training programmes.
- Conducted regular market assessments to remain informed on trends and adapt swiftly.
Assistant Director Of Sales
Crowne Plaza Jeddah Al Salam
Jeddah
2021.12 - 2022.10
- Coordinated sales training programmes to enhance team competency.
- Oversaw team performance, ensuring alignment with company objectives.
- Documented sales processes and enforced adherence to protocols, driving revenue and minimising risks.
- Cultivated long-term customer relationships, generating referrals from existing clients.
- Managed daily customer meetings, sales calls, and account tasks, boosting team efficiency.
Sales Manager - (pre-opening)
Crowne Plaza Jeddah Al Salam
Jeddah, Saudi Arabia
2020.12 - 2021.12
- Prepared new rate agreements for clients, clarifying rights and responsibilities.
- Ensured compliance with company policies while managing client accounts.
- Managed key accounts to enhance customer satisfaction and retention.
- Successfully delivered tasks within tight deadlines.
- Worked flexible hours, including nights, weekends, and bank holidays.
Cluster Sales Manager, Western Region, KSA
Ascott
2020.02 - 2020.12
- Conducted detailed market analysis to identify new opportunities.
- Negotiated lucrative contracts, securing long-term client commitment.
- Managed key accounts, ensuring consistent revenue generation.
- Controlled budgets meticulously, enhancing bottom-line results.
Sales Executive - (pre-opening)
Galleria Hotel by Elaf
, Saudi Arabia
2018.06 - 2020.02
- Facilitated collaboration with sales managers and directors to identify departmental needs.
- Generated new leads, expanding client base significantly.
- Prioritised critical tasks under pressure to ensure seamless operations during peak periods.
- Championed cross-selling initiatives, maximising sales volume and profit margins.
Front Office, Shift Leader
Rosewood Jeddah
Jeddah
2017.12 - 2018.06
- Oversaw VIP guest services, ensuring exceptional satisfaction levels.
- Supervised front office operations to achieve streamlined workflow processes.
- Conducted regular department meetings to enhance team coordination.
- Addressed online reviews and feedback, improving brand reputation management.
- Implemented regular staff training sessions to boost team efficiency.
Front Office Supervisor - (pre-opening)
Radisson Blu Al Salam Hotel
Jeddah, Saudi Arabia
2017.06 - 2017.12
- Ensured strict adherence to brand standards across all operations.
- Conducted regular performance assessments to enhance personnel skills.
- Supervised front office team to maintain a professional work environment.
- Reviewed shift logs to identify and address areas for improvement.
- Resolved guest queries promptly to foster positive experiences.
Receptionist
Dura Beach Resort
2015.09 - 2017.06
- Delivered front of house duties with professionalism and warmth.
- Maintained an organised reception area to uphold business standards.
- Managed accurate record-keeping for seamless handovers.
- Answered hotel telephone calls in a courteous manner.
- Executed guest check-in and check-out processes to exceptional standards.
Education
English intensive program -
EC Boston
2010.01 - 2011.12
Diploma of Education - Hotel Management
Saudi Electronic University
2024.08 -
Hospitality Experiance Program - Hospitality
Les Roches Global Hospitality
Montana Switzerland 2022.09 - 2022.09
Business Management -
Wentworth Institute of Technology
2011.09 - 2015.08
Skills
- English proficiency
- Customer Service-Oriented
- Excellent Negotiation Techniques
- Excellent communication skills
- MS Office literate
- Accounting familiarity
- Consistently provide VIP service
Languages
Arabic
Native
English
Fluent
References
References available upon request.
Timeline
Director of Sales
ASSILA, A LUXURY COLLECTION HOTEL
2025.06 - Current
Diploma of Education - Hotel Management
Saudi Electronic University
2024.08 -
Director Of Sales
Crowne Plaza Jeddah Al Salam
2022.10 - 2025.05
Hospitality Experiance Program - Hospitality
Les Roches Global Hospitality
2022.09 - 2022.09
Assistant Director Of Sales
Crowne Plaza Jeddah Al Salam
2021.12 - 2022.10
Sales Manager - (pre-opening)
Crowne Plaza Jeddah Al Salam
2020.12 - 2021.12
Cluster Sales Manager, Western Region, KSA
Ascott
2020.02 - 2020.12
Sales Executive - (pre-opening)
Galleria Hotel by Elaf
2018.06 - 2020.02
Front Office, Shift Leader
Rosewood Jeddah
2017.12 - 2018.06
Front Office Supervisor - (pre-opening)
Radisson Blu Al Salam Hotel
2017.06 - 2017.12
Receptionist
Dura Beach Resort
2015.09 - 2017.06
Business Management -
Wentworth Institute of Technology
2011.09 - 2015.08
English intensive program -
EC Boston
2010.01 - 2011.12