Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Affiliations
Current Location - Country
Personal Information
Training
Iqama Number
Current Location - Country
Personal Information
Training
Generic
Mohammed Abdul sami

Mohammed Abdul sami

Al Madinah,01

Summary

A multi-faceted professional, with proven excellence in delivering organizational growth in dynamic environments & achieving critical strategic goals

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

15
15
years of professional experience
1
1
Certificate

Work History

Telecommunications Team Leader

Shabakkat KSA
01.2019 - Current
  • Currently leading operations team based in the northern region under Zain MS overseeing 15 Field Maintenance Engineers (FMEs), providing leadership and direction
  • Providing guidance and support to team members, troubleshoot technical issues, and make informed decisions based on personal experience
  • Leading and supervising the various field teams in the course of their day-to-day activities in Zain Network comprising 1300 sites in the north region
  • Supervise daily patrols of all 5 Zain data centres in the north ensuring proper functionality of data center equipment while addressing and resolving any issues as they arise
  • Utilizing BMC Remedy ITSM to handle and address incidents and made a 10% improvement in average incident resolution time.
  • Streamlined change management processes using BMC Remedy, resulting in a 15% reduction in service interruptions
  • Managing operations for over 100 DWDM Metro & LH sites and managing escalations to third-party Fiber operations teams for prompt restoration in case of Fiber cuts
  • Guiding the field team in performing OTDR (Optical Time Domain Reflectometer) tests & identifying losses, ensuring a smooth restoration process
  • Keeping a watchful eye on the network KPIs, and adhering to SLA provisions to guarantee that the network performs efficiently
  • Manage PAT activities by verifying PAT documents, organizing joint verifications (JVs), and ensuring the delivery team implements solutions in compliance with Zain standards
  • Regularly communicate with customers to understand their needs, address concerns, and maintain strong relationships. Strive to continuously improve customer satisfaction levels.
  • Coordinating with the Radio and MW Planning, Quality, and Optimization teams to address issues related to interference, coverage, line-of-sight, design, and fading
  • Assigning teams for Corrective Maintenance and Trouble Ticket follow-up until closure

Telecommunications Engineer

Shabakkat KSA
04.2012 - 12.2018
  • Conducting preventive and corrective maintenance on Zain's network in the Northern & Western regions.
  • Operated and maintained various RAN equipment, including Huawei BTS5900, BTS3900, 3900L, BTS3812E, and Nokia Flexi BTS
  • Managed and maintained various Transmission equipment, including NEC iPASO (1000, 400, 400A, 200), Huawei RTN620, RTN650, RTN950, RTN980, and E Band links
  • Managed and maintained various IPRAN equipment, including Cisco ASR routers and Huawei NetEngine series (X8, X16, X2, 9800)
  • Responsible for maintaining SDH and PDH transmission links up to STM1 and overseeing operations of various SDH and PDH nodes
  • Participated in PAT (Preliminary Acceptance Test) activities as part of the operations team, working with the delivery team to ensure a seamless handover of the site without any issues
  • Utilized OTDR and power meter for conducting acceptance testing of STC metro DWDM links, performing OTDR and OPML tests
  • Conducting rerouting and relocation of MW links in response to line-of-sight (LOS) issues
  • Proficient in configuring and troubleshooting various RAN and TX nodes

Site Acceptance Engineer

Anukul Technology India pvt. Ltd
06.2010 - 03.2012

Education

Bachelor of Technology (B. Tech) - Electronics and Communication Engineering

JNTU University

Skills

  • Proficient in Huawei U2020
  • Cisco IOS
  • Skilled in BMC Remedy
  • Fiber optic testing proficiency
  • Proficient in DWDM systems
  • Experience with Power BI
  • SQL data analysis
  • Team leadership
  • SLA compliance oversight
  • Incident resolution oversight
  • ITIL best practices knowledge
  • Change process oversight

Certification

  • CISCO Certified Network Administrator (CCNA)
  • Trained ITIL Foundation in IT Service Management
  • SQL, Python & Power BI training from Odin School, Hyderabad.
  • MCSE & CCNP from Zoom Technologies (India) Pvt. Ltd., Hyderabad.

Languages

English
Hindi
Urdu
Arabic (Intermediate)

Timeline

Telecommunications Team Leader

Shabakkat KSA
01.2019 - Current

Telecommunications Engineer

Shabakkat KSA
04.2012 - 12.2018

Site Acceptance Engineer

Anukul Technology India pvt. Ltd
06.2010 - 03.2012

Bachelor of Technology (B. Tech) - Electronics and Communication Engineering

JNTU University

Affiliations


  • Member, Project Management Institute (PMI)
  • Member, Saudi Council of Engineers
  • Alumni, Odin School – Data & Analytics Program

Current Location - Country

Saudi Arabia

Personal Information

  • Nationality: Indian
  • Marital Status: Married

Training

Attended numerous Seminars, viz. Microsoft, Oracle, etc.

Iqama Number

2321761047

Current Location - Country

Saudi Arabia

Personal Information

  • Nationality: Indian
  • Marital Status: Married

Training

Attended numerous Seminars, viz. Microsoft, Oracle, etc.

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