Summary
Overview
Work history
Education
Skills
LANGUAGES
Timeline
Generic

MOHAMMED ADEL EL MALKEY

Riyadh,Saudi Arabia

Summary

Results-driven professional with over 6 years of experience in operations, movement management, and data entry. Proven expertise in supervising day-to-day operations, organizing workflows, monitoring performance, and preparing operational reports. Possesses strong skills in customer service, team leadership, and operational problem-solving. Highly proficient in Microsoft Office suite, particularly Excel, with demonstrated capability in efficiently managing systems and databases to ensure work accuracy and achieve operational objectives.

Overview

2
2
Languages
4
4
years of post-secondary education
8
8
years of professional experience

Work history

Fleet Operations Supervisor

Naqla for Transportation Services
Cairo, Egypt
2018.11 - 2023.09
  • Supervising the operation of the transport fleet and organizing the

movement of cars and drivers on a daily basis

  • Following up on trip execution and ensuring adherence to specified

timelines

  • Entering driver and car data into the company system and renewing

licenses

  • Coordinated daily transport operations between clients and drivers to streamline logistics. between clients, drivers, and

operational management to achieve optimal efficiency

  • Preparing daily operational reports using Microsoft Excel software

and analyzing performance to improve operations

  • Dealing with emergency operational problems and making quick

decisions for work mechanisms

  • Communicating with clients to ensure their satisfaction with the

service level and meet their needs

Operations and Customer Service Supervisor

Fast Fitness Sports Club
, Saudi Arabia
2024.11 - 2026.07
  • Supervising all club facilities and ensuring their daily readiness to

welcomed clients into the club facilities

  • Following up on client requests and meeting their needs and solving

problems they may face

  • Entering member data into the club's electronic system accurately

and maintained organisation of data

  • Preparing Excel files containing client data and organizing them for

easy reference

  • Preparing and sending compiled daily reports for management regarding subscriptions and

attendance to management

Education

Bachelor of Physical Education -

Tanta University
2012.07 - 2016.05

Skills

  • Operations management
  • Logistics management
  • Database Management
  • Microsoft Office Suite
  • Reporting and documentation
  • Customer Service

LANGUAGES

Arabic
Native
English
Intermediate

Timeline

Operations and Customer Service Supervisor

Fast Fitness Sports Club
2024.11 - 2026.07

Fleet Operations Supervisor

Naqla for Transportation Services
2018.11 - 2023.09

Bachelor of Physical Education -

Tanta University
2012.07 - 2016.05
MOHAMMED ADEL EL MALKEY