MOHAMMED ADIL
Telecommunication Industry
Madinah,Madinah
Summary
Senior Telecommunications Operations Professional with 14+ years of experience in Telecom & EM Operations, Network Maintenance, and Project Management within the Saudi market. Extensive experience managing large-scale ZainKSA networks, data centers, and mission-critical sites, including VIP and Red Sea locations. Proven leader with strong expertise SLA & KPI management, DWDM/IPRAN networks, outage recovery, and cross-vendor coordination. Adept at driving operational excellence, ensuring compliance, and leading multi-disciplinary teams in 24×7 environments.
Overview
14
14
years of professional experience
1
1
Language
Work History
Regional Manager
Shabakkat KSA
AL Madinah, 03
01.2023 - Current
- Lead Telecom & EM operations for approximately 1,500 Zain Operator sites across the North Region of Saudi Arabia.
- Manage 24×7 field and remote teams supporting cellular sites and data centers.
- Ensure SLA, KPI, and availability compliance across all operational domains.
- Coordinated end-to-end operational readiness for Ramadan and Hajj preparation events, ensuring timely delivery, risk mitigation, and service continuity.
- Oversee preventive and corrective maintenance (PMR/CM) for HW & SW assets.
- Supervise new installations, upgrades, and expansions, ensuring full compliance with Zain standards.
- Handle critical outages, including DWDM Metro & Long-Haul, power, and fiber incidents until restoration.
- Manage VIP and strategic sites in the Red Sea region, coordinating with stakeholders for rapid recovery.
- Conduct periodic and surprise field audits to maintain quality and safety standards.
- Forecast and manage spares and materials to avoid operational risks.
- Prepare daily, weekly, and monthly performance reports for management review.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Telecom SPOC
Shabakkat KSA
11.2017 - 12.2022
- Acted as Single Point of Contact (SPOC) for Zain PAT & PAC activities.
- Verified PAT/PAC documentation, BOQs, and acceptance deliverables.
- Coordinated Joint Visits (JV) and ensured RO compliance with Zain standards.
- Supported major Zain projects including Reload, Ignite, Sophia (5G NR), IPMETRO, IPBB DWDM, and NEC MW upgrades.
- Managed live network outages across Region-3, ensuring restoration within SLA.
- Coordinated with Radio, TX, IPRAN, MW, and BO teams for service recovery.
- Prepared technical and emergency outage reports and SLA justifications.
- Raised and managed RFCs using BMC Remedy.
FLM Engineer
Shabakkat KSA
Al Madinah, 03
04.2012 - 10.2017
- Performed PM and CM activities on Huawei 2G/3G/LTE networks.
- Installed, integrated, and troubleshot Huawei BTS3900, BTS3812E, BBU3900/5900.
- Executed PAT for new sites, MW links, and Huawei NE routers.
- Conducted MW installation, alignment, reroutes, and cutovers.
- Maintained SDH/PDH transmission links and fiber rings.
- Performed OTDR, OPML, VSWR, and DTF testing using standard telecom tools.
- Configured and troubleshot NEC MW links (IPASO series).
- Led field teams to ensure installation quality and safety compliance.
Education
Bachelor of Engineering Technology - Electronics & Communication
SVITS, Jawaharlal Nehru Technological University
Hyderabad, India01.2009
Skills
Telecom Operations & Maintenance (O&M)
Regional & Field Team Leadership (24×7)
Zain PAT / PAC / Acceptance Governance
SLA, KPI & Network Availability Management
Huawei RAN, IPRAN, DWDM, MW Networks
Data Centers & Critical Infrastructure
EM Power, DG, Rectifier & Battery Systems
Incident, Outage & Escalation Management
Vendor, RO & Stakeholder Coordination
Technical Audits, Reporting & Compliance
Technologies: GSM, UMTS, LTE, 5G (NR)
Transmission: MW, DWDM (Metro & Long-Haul), IPRAN
RAN Huawei: BTS3900, DBS3900, BBU3900/5900, NE40-X Series, NE9000E, OSN 1800/3500
Tools: U2020, MAE, NCE, OWS, BMC Remedy, Nextask, LMT, Web LCT, MapInfo
Testing: OTDR, Site Master, Power Meter, Ethernet Tester
ADDITIONAL INFORMATION
- Saudi Driving License
- Currently based in Madinah, Saudi Arabia
Timeline
Regional Manager
Shabakkat KSA
01.2023 - Current
Telecom SPOC
Shabakkat KSA
11.2017 - 12.2022
FLM Engineer
Shabakkat KSA
04.2012 - 10.2017
Bachelor of Engineering Technology - Electronics & Communication
SVITS, Jawaharlal Nehru Technological University