MOHAMMED AHMED ZAKI
Jeddah
Summary
Dynamic Commercial control Head with a proven track record at Basamah Trading Company, excelling in debt recovery management and credit policy development. Achieved a significant reduction in DSO and enhanced cash flow through strategic risk assessment. Skilled in team building and negotiation, fostering strong client relationships while driving operational efficiency.
Overview
18
18
years of professional experience
Work History
Commercial Control Head
Naqua Company
Jeddah
01.2025 - Current
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed household errands and other essential duties.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Updated and maintained databases with current information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated a variety of machinery and tools safely and efficiently.
- Conducted testing of software and systems to ensure quality and reliability.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Achieved cost-savings by developing functional solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Senior AR & Credit Manager
Basamah Trading Company
Jeddah
02.2022 - Current
- Achieved a successful reduction of DSO from 67 to 58 days.
- Reduced EPD from 1.5% to 1%, which resulted in saving 1.5M SAR for the company.
- Reduced EPD for Tamimi from 1% to 0%, which resulted in saving 600K SAR for the company.
- Developed and updated the AR and Credit Policy for BTC and SFS Companies.
- Train new hires in best practices for credit control, contributing to the overall growth and success of the company.
- Improve credit control processes by implementing effective risk assessment strategies, and monitoring procedures.
- Negotiate payment plans with clients experiencing financial difficulties, minimizing losses while preserving customer relationships.
- Implement customized credit terms tailored to unique client situations, balancing business needs with risk mitigation efforts.
- Enhance cash flow through timely collection of accounts receivable, and diligent tracking of delinquent accounts.
- Maintain accurate financial records, ensuring compliance with internal policies and external regulations.
- Coordinate cross-departmental communication regarding account status updates, ensuring prompt resolution of discrepancies or disputes.
- Develop comprehensive reports for senior management, highlighting key performance indicators, and areas needing improvement.
- Streamline credit management operations by developing and implementing efficient, automated systems.
- Utilize financial SAP software to prepare consolidated financial statements.
AR & Credit Manager
Basamah Trading Company
Jeddah
02.2021 - 02.2022
- Managed functions related to hiring, developing, and retaining AR staff
- Documented, enhanced, re-engineered and implemented new processes and procedures
- Assisted with weekly AR reporting to company President and senior managers
- Assured frequent adequate coverage of the accounts receivable department
- Supervised all accounts receivable, credit and cash posting functions
- Ensured high quality credit and collection procedures that comply with the law
- Maintained the corporate credit policy and recommended changes to the credit policy for review by senior management
- Analyzed customer accounts for potential credit limit adjustments
- Updated and maintained AR insurance coverage and associated reporting
- Investigated and resolved customer queries and credit holds on accounts/shipments
AR & Credit Assistant Manager
Sunbulah Group
Jeddah
04.2019 - 02.2021
- Succeeded in recovering bad debts of 980K SAR from Panda
- Assigned insurance company to recover 1.4M SAR from different problematic customers in whole sales channel
- Applied policy to reduce the damage of expiry items claims from 4% to 2%
- Achieved departmental goals by developing and executing strategic plans and performance metrics
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization
- Performed credit reviews on corporations to assess financial conditions
- Handled reporting, filing and collections paperwork for credit group
- Managed accounts receivable collections for Local and Export Business
- Conducted regular account reconciliations to identify potential issues early, minimizing the need for escalated collections actions specially for KAs
AR & Credit Supervisor
Sunbulah Group
Jeddah
11.2016 - 04.2019
- Provided timely and balanced coaching to the AR Specialist and other staff as requested or needed to ensure all department processes, expectations, and cultural initiatives were being adhered to in all areas
- Improved the performance of the team and developed employees with high accountability and technical skills
- Completed performance assessment trending to identify areas of opportunity
- Implemented proper booster training to bridge skill gaps
- Identified key employees and set up training programs as part of career development/succession plans
- Supervised the structure of the team to ensure appropriate workloads, information flow, and succession planning
- Established department policies, procedures, processes, expectations, cultural initiatives, team-building exercises, and employee engagement
- Recommended proposals that would lead to improved risk management, automation, and process efficiency
- Analyzed customer financial statements, trade references, industry reports and reviews to determine the appropriate level of credit exposure for existing and new customer accounts
Senior AR Accountant
Wared Logistics Company
Jeddah
04.2013 - 11.2016
- Processed accounts and incoming payments in compliance with financial policies and procedures
- Performed day to day financial transaction, including verifying, classifying, computing, posting and recording accounts receivables data
- Prepared bills, invoices and bank deposits in addition to verifying discrepancies and resolving clients billing issues
- Reconciled the accounts receivable ledger to ensure that all payments were accounted for and properly posted
- Facilitated payment of invoices due by sending bill reminders and contacting clients
- Generated financial statements and reports detailing accounts receivable status
AR Accountant
Wared Logistics Company
Jeddah
03.2010 - 04.2013
- Calculated, recorded, inputted or processed financial data
- Prepared customer invoices based on accounting procedures
- Researched and investigated discrepancies in invoices to determine the accuracy of charges
- Matched payments to invoice numbers or sales orders and handled customer inquiries regarding billing issues
- Managed an Accounts Receivable ledger and Accounts Receivable files
- Submitted daily reports to management on accounts receivable operations
Accountant
Mohamed Youssef Naghi Motors-HYUNDAI Motors
Jeddah
09.2007 - 02.2010
- Provided journal entries and performed accounting on accrual basis
- Collected and reported monthly expense variances and explanations
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices
- Prepared working papers, reports and supporting documentation for audit findings
- Tracked funds, prepared deposits and reconciled accounts
Education
Bachelor's Degree - Accounting
Mansoura University
Egypt05.2006
Skills
- Credit limit setting
- Debt Recovery Management
- Policy Application
- Credit Reports
- Policy Development
- Bad Debt Reduction
- Risk Mitigation
- Due Diligence
- Operational Reporting
- Credit Scoring Models
- Sales Support
- Team Building
- Payment Negotiation
- Credit Policy Development
Languages
Mother Tongue, Advanced
Iqama
Transferable
Professional Development
- Agile Leadership, Basamh Trading Company, 2023
- IFRS, Basamh Trading Company, 2023
- Human Experience for Leaders, Basamh Trading Company, 2023
- Leadership in Action, Zahid Learning Center, 2015
- The Basics of Capital Market, Mansoura University, 2006
Timeline
Commercial Control Head
Naqua Company
01.2025 - Current
Senior AR & Credit Manager
Basamah Trading Company
02.2022 - Current
AR & Credit Manager
Basamah Trading Company
02.2021 - 02.2022
AR & Credit Assistant Manager
Sunbulah Group
04.2019 - 02.2021
AR & Credit Supervisor
Sunbulah Group
11.2016 - 04.2019
Senior AR Accountant
Wared Logistics Company
04.2013 - 11.2016
AR Accountant
Wared Logistics Company
03.2010 - 04.2013
Accountant
Mohamed Youssef Naghi Motors-HYUNDAI Motors
09.2007 - 02.2010
Bachelor's Degree - Accounting
Mansoura University
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