Mohammed AL-Hamid
Riyadh,Riyadh Region
Summary
* Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
* Enthusiastic Assistant Director with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
* Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
* Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
3
3
years of professional experience
Work history
Assistant manager
Archi
Ryiadh - alkhabar
12.2022 - 03.2024
- Leveraged strategic networking to create new business opportunities.
- Received and processed stock using inventory management system.
- Generated Key Performance Indicator reporting to drive better performance.
- Developed plans and strategies to promote continuous improvement.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
- Analysed reporting to reconcile transactions, accounts and ledgers.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Monitored and updated stock levels and inventory databases.
- Replenished stock and processed deliveries to maximise product availability.
Branch supervisor
Draft
Riyadh
02.2021 - 06.2022
- Conducted research and gathered information from multiple sources to present clear results.
- Increased customer satisfaction by resolving issues.
- Successfully maintained clean driving licence and access to reliable transportation.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased revenue by upselling and recommending products.
- Displayed energy and enthusiasm in fast-paced environment.
- Reviewed customer history to recommend appropriate products and services.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Handled high volume calls to address customer inquiries and concerns.
- Delivered high-quality results within budget and timeframe targets.
Education
Diploma - chinese language
King Saud University
Riyadh, Riyadh RegionSkills
- Problem-solving
- Leadership
- Time management
- Multilingual
- Communication skills
- Management
- Troubleshooting
- Payroll administration
- Customer-focused
- Team building
- Public relations
- Performance development planning
Languages
English
Upper intermediate
Arabic
Native
Chinese
Intermediate
Accomplishments
- i got leadership role that enadled me to push my limits
- within a year , I supervised the opening of 6 branches
- i care about loyalty to work because I know how difficult it is
Affiliations
- My favorite hobby is skiing
Timeline
Assistant manager
Archi
12.2022 - 03.2024
Branch supervisor
Draft
02.2021 - 06.2022
Diploma - chinese language
King Saud University
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