CRM & Sales Platforms: Mirna (Admin), Salesbuzz (Admin)
Mohammed Al-Hassan
Senior Systems Administrator | Mirnah & SalesBuzz Specialist
Abha,Aseer
Summary
Experienced Systems Administrator with over 6 years in managing enterprise solutions, including Mirnah, SalesBuzz, and Epicor ERP. Proven ability in supporting sales and logistics operations through optimized system configuration and user training. Adept at leading technical teams, troubleshooting complex issues, and implementing scalable IT infrastructure aligned with business goals.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Languages
1
1
Certificate
Work History
Systems Administrator
Al Faris Commercial Group
11.2022 - Current
- Leading the administration of Mirnah and SalesBuzz systems, supporting Sales & Logistics operations.
- Collaborated with finance and operations teams to streamline workflows.
- Trained users on system modules and ensured continuous system availability.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Coordinated with external vendors for system upgrades and issue resolution.
IT Technical Support
Al-Madad Al-Raaie Manpower Agency
03.2018 - 06.2022
- Solve problems with complex software and hardware.
- Installing and configuring computer applications and systems.
- Network design and implementation.
- Monitor and update computer networks.
- Improving the company's programs and providing recommendations.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Optical Fibre Pulling Technician
Al Tiqnia Technology Info Systems Co
01.2017 - 11.2018
- Installation and maintenance of fiber and DSL Internet lines.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Education
Associate of Applied Science - Computer Engineering
University Gezira
Wad Medani, Sudan 04.2009 - 01.2013
Skills
System monitoring
References
Mr. Mukarram, Mirnah Technology System. /Project Lead, a.mukarram@mirnah.com, 0536608669
Mr. Ahmed Hassan, SalesBuzz co. /Professional Service Team Lead, Email: ahmed.hasan@bi-technologies.net, Phone: 0540273048.
Mr. Mohammed Abdul Majid, Al Faris co. /Group IT Director, Email: mohamed.amajid@alfarisgrp.com, Phone: 0506675830.
Training courses
- CCNP Encor 350-401
- CCNA 200-301
- MCSA
- Red Hat Linux
- AWS
- Computer Maintenance
- Computer Networks Design & Administration
- Cyber Security
- Optical Fiber Cabling
Accomplishments
- Supervised team of 65 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balancePersonal development programsWork from home optionQuote
Success is not final, failure is not fatal: it is the courage to continue that counts.
Winston Churchill
Software
Microsoft Office Suite: Word, Excel, PowerPoint
Collaboration Tools: Slack, Microsoft Teams
Languages
English
Upper intermediate (B2)
Arabic
Bilingual or Proficient (C2)
Interests
Playing team sports like football or basketball
Coding personal projects
Learning a new language or a musical instrument
Listening to podcasts about business and self-development
Traveling and learning about different cultures
Affiliations
- "Member, Saudi Council of Engineers (SCE)"
Certification
Licensed [Job Title] - [Timeframe]
Timeline
Systems Administrator
Al Faris Commercial Group
11.2022 - Current
IT Technical Support
Al-Madad Al-Raaie Manpower Agency
03.2018 - 06.2022
Optical Fibre Pulling Technician
Al Tiqnia Technology Info Systems Co
01.2017 - 11.2018
Associate of Applied Science - Computer Engineering
University Gezira
04.2009 - 01.2013
Similar Profiles
Abdulrahman Abdullah AbbasAbdulrahman Abdullah Abbas
Project manager at Al Faris Group companyProject manager at Al Faris Group company
VINCENT KWABLA TETTEHVINCENT KWABLA TETTEH
Diesel Generator Mechanic at Al Faris GroupDiesel Generator Mechanic at Al Faris Group
Salam MohamadSalam Mohamad
Administrative Assistant at Al Nabali & Al FarisAdministrative Assistant at Al Nabali & Al Faris
AYED ABDULLAH SHAREE AL- SHAHRANIAYED ABDULLAH SHAREE AL- SHAHRANI
Head of limb reconstruction and deformity correction and lengthening at Aseer Central HospitalHead of limb reconstruction and deformity correction and lengthening at Aseer Central Hospital
KHALED ALMANEAKHALED ALMANEA
Digitalization Consultant at stcDigitalization Consultant at stc