MOHAMMED AL-RAMAKH
Operations Manger
Riyadh ,,0593558800
Summary
Operations Manager with over than 10 years of experience typically has a strong background in business operations and management. i have worked in a variety of industries and organizations, gaining valuable experience in managing processes, teams, developing , and implementing operational strategies that drive business growth, reduce costs, and increase efficiency. i am committed to continuous learning and development, staying up-to-date with the latest trends and best practices in operations management.
Overview
8
8
years of professional experience
5
5
Years of post-administration business
Work History
Operations Manager
NAFT services company
RIYADH
06.2021 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Negotiated contracts with suppliers to obtain best pricing and terms.
- Analyzed and reported on key performance metrics to senior management.
- Developed systems and procedures to improve operational quality and team efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Reduced operational risks while organizing data to forecast performance trends.
- Meet specific customer needs .
- Reported issues to higher management with great detail.
- Trained new employees on proper protocols and customer service standards.
- Managed purchasing, sales, and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Acting for the director during his vacations
Area Operations Supervisor
NAFT services company
RIYADH
03.2015 - 06.2021
- Collaborated with other leaders and executives to direct workflow and support operations.
- Cultivated professional working relationships with peers and supervisors.
- Troubleshot equipment to reduce service calls and downtime.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Planned, organized resources to deliver efficient use of labor, equipment and materials.
- daily Collecting income and deposit it in bank
Education
Bachelor of Administrative Studies - Business Administration
Imam Mohammed Bin Saud University
Riyadh , Saudi Arabia 08.2010 - 06.2015
Course - 26 Hours of Training - Computer Skills
Saudi Electronic University
Riyadh 07.2017 - 08.2017
Course - Human Resources Management
Saudi Electronic University
Riyadh 08.2016 - 09.2016
Course - Maximizing Capacity
HP Foundation
11.2022 - 11.2022
Course - Sales And Customers Service Training
Zain
Riyadh 11.2016 - 11.2016
35 Hours Training - Professional Project Management
Higher Qualitative Training Academy
Riyadh 05.2022 - 05.2022
Course - Risk Asseeement
OHSAS 18001:2007
04.2001 -
Course - Health & Safety Awareness
OHSAS 18001:2007
04.2001 -
Skills
Performance improvement
Timeline
Course - Maximizing Capacity
HP Foundation
11.2022 - 11.2022
35 Hours Training - Professional Project Management
Higher Qualitative Training Academy
05.2022 - 05.2022
Operations Manager
NAFT services company
06.2021 - Current
Course - 26 Hours of Training - Computer Skills
Saudi Electronic University
07.2017 - 08.2017
Course - Sales And Customers Service Training
Zain
11.2016 - 11.2016
Course - Human Resources Management
Saudi Electronic University
08.2016 - 09.2016
Area Operations Supervisor
NAFT services company
03.2015 - 06.2021
Bachelor of Administrative Studies - Business Administration
Imam Mohammed Bin Saud University
08.2010 - 06.2015
Course - Risk Asseeement
OHSAS 18001:2007
04.2001 -
Course - Health & Safety Awareness
OHSAS 18001:2007
04.2001 -
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