Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Documentation Manager
Naif Arab University For Security Sciences
11.2022 - Current
Supported end-user access requirements by establishing compliant systems and effective access policies.
Carried out in-depth needs assessments to determine document management requirements at department and individual user levels.
Built and updated diverse documents, charts, tables
Remained informed on current regulations, especially concerning document creation.
Maintained legally compliant, highly secure and user-friendly content to facilitate smooth use by internal and external stakeholders.
Manipulated and converted documents to meet needs of individual personnel or projects.
Promoted efficient document processing by maintaining orderly and clean control room.
Assisted with document troubleshooting and recovery of corrupt documents and files.
Tracked student attendance, participation and performance.
Strengthened system efficiency by identifying lagging operational processes and implementing optimal solutions.
Trained Documentation employees on office and administration processes.
Managed Documentation department employees and office functions.
Issuing documents
Registration Manager
Naif Arab University For Security Sciences
10.2018 - 11.2022
processes for tracking and monitoring department performance.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Coordinated office events, seminars and meetings for staff and clients.
Created organized filing system to manage department documents.
Learning Management System Administrator
Naif Arab University For Security Sciences
08.2018 - 06.2019
Resolved issues and escalated problems with knowledgeable support and quality service.
Diagnosed and resolved hardware and software issues.
Planned and implemented upgrades to system hardware and software.
Monitored networks and network devices to resolve technical problems quickly.
Installed and configured network printers and other peripheral devices.
Researched and recommended new technologies and strategies for improving system performance.
Admissions Manager
Naif Arab University For Security Sciences
09.2018 - 12.2018
Answered challenging enrollment questions and handled special student cases.
Trained admissions employees on office and administration processes.
Managed admissions department employees and office functions.
Leveraged data and analytics to make informed decisions and drive business improvements.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Defined clear targets and objectives and communicated to other team members.
Administrative Officer
Naif Arab University Security Sciences
08.2013 - 12.2018
Created, prepared, and delivered reports to various departments.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Prepared agendas and took notes at meetings to archive proceedings.
Managed data and correspondence to secure information across complex landscapes of organizational departments.
Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Completed daily logs for management review.
Volunteered to help with special projects of varying degrees of complexity.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Master of Science - Strategic Studies
Naif Arab University For Security Sciences
05.2019
Bachelor of Science - Computer Science
Shaqra University
05.2013
Skills
Instructional Design
Technical Expertise
Recordkeeping Skills
Research
Document Control
Teamwork
Solution Design
Usability Testing
Analysis
Languages
Arabic
Native language
English
Elementary
A2
Timeline
Documentation Manager
Naif Arab University For Security Sciences
11.2022 - Current
Registration Manager
Naif Arab University For Security Sciences
10.2018 - 11.2022
Admissions Manager
Naif Arab University For Security Sciences
09.2018 - 12.2018
Learning Management System Administrator
Naif Arab University For Security Sciences
08.2018 - 06.2019
Administrative Officer
Naif Arab University Security Sciences
08.2013 - 12.2018
Master of Science - Strategic Studies
Naif Arab University For Security Sciences
Bachelor of Science - Computer Science
Shaqra University
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