MOHAMMED AL ASIRI
Dammam,Eastern Province
Summary
A dedicated professional with expertise in customer relationship management systems, team leadership, and communication proficiency. Demonstrates flexibility in task handling and resilience under pressure, ensuring efficient time management and exceptional customer service. Skilled in feedback collection and analysis, travel arrangements planning, office equipment operation, data entry, equipment maintenance, and payroll processing. Committed to leveraging these competencies to drive organisational success and enhance operational efficiency.
Overview
1
1
Language
1
1
Certification
3
3
years of post-secondary education
18
18
years of professional experience
Work history
Administrative assistant
Abdulrahman Abdulaziz Al-Sudais Logistics Services
Dammam, Eastern Province
04.2025 - 08.2025
- Organised client meetings, prepared agendas and took detailed minutes.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Interacted professionally with clients providing excellent service at all times.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
Sales agent
Salam Mobile Telecommunications Company
Dammam, Eastern Province
05.2022 - 05.2023
- Attended industry conferences for networking and client acquisition.
- Provided after-sales support as required, enhancing overall customer experience.
- Collaborated closely with marketing team to develop sales strategies.
- Navigated challenging negotiations successfully whilst maintaining strong relationships with clients.
- Assisted customers with product returns, converting refund requests into exchange opportunities to maximise store revenue.
Service operator I-pm
Halliburton Energy Services Inc.
Sayhat, Eastern Province
02.2018 - 11.2020
- Adapted quickly to changing work patterns to meet business needs.
- Complied with all safety regulations during work shifts, ensuring safe working conditions.
- Ensured prompt resolution of issues for improved customer satisfaction.
- Streamlined service processes to enhance operational efficiency.
- Delivered products and services in line with agreed arrangements and contracts.
- Expedited issue resolution to minimise delays in project timelines.
Sales agent
Riyada Company for Operation and Marketing Service
Khobar, Eastern Province
05.2016 - 01.2017
- Enhanced sales performance with thorough knowledge of product range.
- Navigated challenging negotiations successfully whilst maintaining strong relationships with clients.
- Attended industry conferences for networking and client acquisition.
- Continually developed professional knowledge in the field of sales techniques and market trends.
- Fostered a positive team environment to drive collective success in sales targets.
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Applied exceptional customer service skills across all sales channels to engage prospects.
Government officer
GH Transport Company Limited
Dammam, Eastern Province
10.2014 - 11.2015
- Implemented new regulations efficiently, ensuring compliance across departments.
- Oversaw staff training programmes, improving overall performance levels.
- Drafted official correspondence, maintaining a professional image of the department.
- Enhanced public relations by organising community outreach programs.
Call centre agent
National Business Solutions Company ( Mobily )
Dammam, Eastern Province
11.2012 - 10.2014
- Ensured maximum efficiency by adhering to call centre schedules and targets strictly.
- Managed high volume of inbound calls, ensuring swift response times.
- Maintained professional demeanour during challenging customer interactions, maintaining calm under pressure.
- Assisted in training new staff members, fostering a supportive work environment.
- Reached out to established clients to follow up after sales and offer new products and services.
- Advised clients of products and services and sold additional offerings to increase sales numbers.
- Updated customers on special offers and promotions for increased revenue.
- Reduced customer wait times by adhering to call target timeframes.
custom clearance
All Continents Trading and Contracting Company
Khobar, Eastern Province
10.2012 - 01.2013
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
custom clearance
Abed Abdullah Al-Saadoun Customs Clearance Office
Khobar, Eastern Province
06.2011 - 12.2012
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cashier
Saudi Marketing Company, a public shareholding com
Khobar, Eastern Province
07.2007 - 04.2008
- Communicated product information to customers, driving informed purchases.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Packaged customer items carefully, ensuing merchandise safety.
- Took initiative in restocking shelves during downtime, enhancing product availability.
Education
High School Diploma - General
Ibn Sina secondary school
Khobar, Eastern Province 01.2004 - 01.2007
Skills
- Customer relationship management systems
- Flexibility in task handling
- Feedback collection and analysis
- Travel arrangements planning
- Office equipment operation
- Data Entry
- Equipment Maintenance
- Team Leadership
- Customer Service
- Communication proficiency
- Resilience under pressure
- Time efficiency
- Payroll processing
Languages
English
Upper intermediate
Certification
Course in The Principles of Computer .
Course in how to introduce electronic data .
Work Ethics & Intro to Labor Culture .
Timeline
Administrative assistant
Abdulrahman Abdulaziz Al-Sudais Logistics Services
04.2025 - 08.2025
Sales agent
Salam Mobile Telecommunications Company
05.2022 - 05.2023
Service operator I-pm
Halliburton Energy Services Inc.
02.2018 - 11.2020
Sales agent
Riyada Company for Operation and Marketing Service
05.2016 - 01.2017
Government officer
GH Transport Company Limited
10.2014 - 11.2015
Call centre agent
National Business Solutions Company ( Mobily )
11.2012 - 10.2014
custom clearance
All Continents Trading and Contracting Company
10.2012 - 01.2013
custom clearance
Abed Abdullah Al-Saadoun Customs Clearance Office
06.2011 - 12.2012
Cashier
Saudi Marketing Company, a public shareholding com
07.2007 - 04.2008
High School Diploma - General
Ibn Sina secondary school
01.2004 - 01.2007