Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
CustomerServiceRepresentative
Mohammed Al Bataj

Mohammed Al Bataj

Riyadh,Kingdom of Saudi Arabia

Summary

Seasoned sales & technical excited to take next career step with a growing company. Offering more than 15 years of expertise in General & Motor insurance, Operations. Well-versed in mitigating risk and controlling loss through comprehensive analysis, policy negotiation and service delivery.

Overview

15
15
years of professional experience

Work history

General Underwriting Manager

Walaa Insurances Company
Riyadh
10.2022 - Current
  • Examined potential loss stemming from catastrophe, severity or frequency of possible loss.
  • Calculated group and individual renewal rates based on customers' background, industry and demographic information.
  • Reviewed, classified, coded and rated applications.
  • Met with customers, agents and brokers to negotiate coverage, price and service delivery.
  • Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
  • Controlled loss by assessing risk, conducting system analysis and recommending policy solutions.
  • Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
  • Supported review, acceptance or denial of new or renewal business.
  • Compiled business data for statistical analysis.
  • Calculated insurance risks and rates for customer quotes.

General Takaful Underwriting Manager

SABB TAKAFUL INSURANCE COMPANY
Riyadh
10.2021 - 10.2022
  • Handling all general pricing, quotations prepare, deals discussions, also managing the operations of policy issuance, renewal & policies transactions, re insurance.
  • Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
  • Reviewed, classified, coded and rated applications.
  • Calculated insurance risks and rates for customer quotes.

UNITED COOPERATIVE ASSURANCE, General Underwriting Manager

Riyadh
01.2018 - 04.2021
  • Insurance Technical, Underwriting & Operations
  • Motor & General Lines, Handling all general & motor pricing, quotations prepare, deals discussions, also managing the operations of policy issuance, renewal & policies transactions, re insurance placement.

Operations Manager

WAFA INSURANCE COMPANY
Riyadh
03.2017 - 01.2018
  • Care of all branches operation, SME medical policies, motor retails & corporate, general insurance pricing, quotations prepare, policies issuance, transactions, motor & general claims support, outstanding collection-follow up and support sale sman to close deals if required.

Underwriting Supervisor Riyadh

WATANIYA INSURANCE COMPANY
09.2016 - 03.2017
  • All General & Motor Pricing & Quotations for Riyadh Branch

Marine & Engineering Underwriter

ALINMA TOKIO MARINE COMPANY, Motor
01.2015 - 04.2016
  • Riyadh
  • Care of All Motor, Marine, Engineering, PAR Quotations, Policy Issuance & Policies
  • Transactions, NAJM User Upload

Assistant Underwriter

SANAD INSURANCE COMPANY
03.2012 - 01.2015
  • Customer Service & Motor Policies Operations, General Policies Operations.

Asst. HR Manager & Insurance & Training Supervisor Najran

Al Zafer Hospital
01.2010 - 03.2012
  • Handling the HR Dept
  • And IN charge if Insurance training and communications.

Retail Salesman

MALATH INSURANCE COMPANYMedical
Jeddah
03.2009 - 01.2010
  • Medical Issuance, Retail Division

Education

Master of Management -

Midocean University
/2023 -

Bachelor of Business Administration -

King Faisal University, Ministry Of Education
2021

Computer Diploma -

Ministry of Education
2020

FINANCE FOR NON-FINANCE COURSE, WATAN FIRST INSTITUTE - undefined

2018

ANTI-MONEY LAUNDERING COURSES, DAR ALESNAD TRAINING - undefined

2018

LEADERSHIP, TEAMWORK & DECISION-MAKING, MEIRC TRAINING & CONSULTING INSTITUTE - undefined

2017

LEADERSHIP AND SUPERVISORY SKILLS COURSE - undefined

SAUDI ELECTRONIC UNIVERSITY
2016

HUMAN RESOURCE MANAGEMENT COURSE - undefined

SAUDI ELECTRONIC UNIVERSITY
2016

INSURANCE FOUNDATION CERTIFICATE EXAM - IFCE -

IFCE, INSTITUTE OF PUBLIC ADMINISTRATION
2015

EFFECTIVE COMMUNICATION, EXCELLENCE SERVICE COURSE, PROFESSIONALS FOR HUMAN RESOURCES - undefined

2015

ANTI-MONEY LAUNDERING COURSES, COMBATING TERRORISM FINANCE COURSE, BUSINESS CONTINUITY & CRISIS MANAGEMENT COURSE, SANAD COOPERATIVE INSURANCE COMPANY - undefined

ANTI
2013

CYBER SECURITY COURSES - undefined

THOMSON REUTERS INSTITUTE
2008

Skills

  • Languages Arabic
  • English
  • Skills Premia, Eskadenia, Aman insurance systems
  • Advanced computer & internet skills including Microsoft Office programs
  • Adaptable with accelerated learning, Hardworking, Responsible, Team Leader, Managerial Skills, Solving
  • Problems, Planning for success, support the salesman team to achieve the targets clients with meeting
  • And close the deals
  • Strong relationship with KSA brokers
  • Risk management
  • Sales data analysis
  • Data analysis
  • Business analysis
  • Process improvement
  • Relationship building
  • Performance management
  • Loss protection
  • Team negotiation
  • Policy quoting and pricing
  • Employee management
  • Employee training
  • Human resources knowledge
  • Expert in risk management

Languages

Arabic
Native
English
Advanced

Accomplishments

  • Above 10 Years' experience in Insurance Motor & General Technical & Operation sector
  • Have been promoted after only 8 months due to high work quality (Sanad Insurance Company).
  • Served customers in a positive way and get CEO Prize awards in May 2015 (Al Inma Tokio Marine Insurance Company).
  • Re-organized all the operations workflow to make it work better and fast (Wafa Insurance Company)
  • Handling all the underwriting parts (pricing, negotiating, FAC RI support, policy & endorsement issuance, policy operations, follow SAMA regulators, policy archiving, NAJM uploading, etc… (United Cooperative Assurance) and (Sabb Takaful Company)

Timeline

General Underwriting Manager

Walaa Insurances Company
10.2022 - Current

General Takaful Underwriting Manager

SABB TAKAFUL INSURANCE COMPANY
10.2021 - 10.2022

UNITED COOPERATIVE ASSURANCE, General Underwriting Manager

Riyadh
01.2018 - 04.2021

Operations Manager

WAFA INSURANCE COMPANY
03.2017 - 01.2018

Underwriting Supervisor Riyadh

WATANIYA INSURANCE COMPANY
09.2016 - 03.2017

Marine & Engineering Underwriter

ALINMA TOKIO MARINE COMPANY, Motor
01.2015 - 04.2016

Assistant Underwriter

SANAD INSURANCE COMPANY
03.2012 - 01.2015

Asst. HR Manager & Insurance & Training Supervisor Najran

Al Zafer Hospital
01.2010 - 03.2012

Retail Salesman

MALATH INSURANCE COMPANYMedical
03.2009 - 01.2010

Master of Management -

Midocean University
/2023 -

Bachelor of Business Administration -

King Faisal University, Ministry Of Education

Computer Diploma -

Ministry of Education

FINANCE FOR NON-FINANCE COURSE, WATAN FIRST INSTITUTE - undefined

ANTI-MONEY LAUNDERING COURSES, DAR ALESNAD TRAINING - undefined

LEADERSHIP, TEAMWORK & DECISION-MAKING, MEIRC TRAINING & CONSULTING INSTITUTE - undefined

LEADERSHIP AND SUPERVISORY SKILLS COURSE - undefined

SAUDI ELECTRONIC UNIVERSITY

HUMAN RESOURCE MANAGEMENT COURSE - undefined

SAUDI ELECTRONIC UNIVERSITY

INSURANCE FOUNDATION CERTIFICATE EXAM - IFCE -

IFCE, INSTITUTE OF PUBLIC ADMINISTRATION

EFFECTIVE COMMUNICATION, EXCELLENCE SERVICE COURSE, PROFESSIONALS FOR HUMAN RESOURCES - undefined

ANTI-MONEY LAUNDERING COURSES, COMBATING TERRORISM FINANCE COURSE, BUSINESS CONTINUITY & CRISIS MANAGEMENT COURSE, SANAD COOPERATIVE INSURANCE COMPANY - undefined

ANTI

CYBER SECURITY COURSES - undefined

THOMSON REUTERS INSTITUTE
Mohammed Al Bataj