Summary
Overview
Work history
Education
Skills
Timeline
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Mohammed AlBukhari, Eng, Msc

Riyadh,Saudi Arabia

Summary

Experienced IT Manager with a Master of Science in Information Systems (MSIS) and a Bachelor of Science in Computer Science. Licensed engineer with over 12 years in the healthcare, banking, and retail industries. Proven track record in managing IT projects and mitigating risks through effective strategies aligned with ISO 22301 standards. Extensive experience in operational risk management, marketing, customer experience enhancement, and CRM systems, combined with a strong ability to lead cross-functional teams and implement solutions that drive efficiency and growth.

Overview

25
25
years of professional experience

Work history

IT manager

DERMORE CLINICS
Riyadh, Saudi Arabia
2023.06 - Current
  • Led IT operations and managed the clinic’s website and electronic medical record (EMR) system, ensuring seamless functionality for patient data management and accessibility, which contributed to improved patient care and operational efficiency.
  • Established and nurtured relationships with IT external service providers, including laboratory and radiology services, as well as referral networks to tertiary care centers, ensuring comprehensive patient care and streamlined referral processes.
  • Continuously monitor and evaluate patient feedback to ensure high levels of satisfaction, implementing changes as needed to enhance the overall patient experience

Senior account manager

SITCO
Riyadh
2023.03 - 2023.06
  • Managed IT and business continuity projects, ensuring alignment with business goals and effective risk management.
  • Ensured data quality, security, and compliance throughout project lifecycles through strong governance practices.
  • Created and closed deals with customers, negotiating with stakeholders and external partners, including hospitals, to drive growth.
  • Developed and executed sales strategies to generate qualified leads, focusing on data integrity to support decision-making.
  • Contributed to the growth of the educational center through effective data management and governance.

Relationship Service Manager

SAMBA BANK
Riyadh
2015.01 - 2017.12
  • Managed accounts and transactions totaling over $15 billion for prestigious government and international clients, such as Operation Corporate Public Sector, SABIC, ARAMCO, MOBILY, SADAFCO, and STC
  • Led quality assurance efforts that maintained strict compliance with bank policies, developing an Enhanced Due Diligence platform for high-risk transactions in the public sector.
  • Conducted investigations into potential fraud, protecting client assets while ensuring high levels of customer satisfaction.
  • Managed large financial operations with a focus on data security, quality, and compliance, fostering strong relationships with clients.
  • Developed specialized platforms like EDD to proactively mitigate financial risks in high-risk transactions, reinforcing a commitment to quality assurance and compliance.
  • Ensured the successful management of complex financial data for esteemed government and international clients, prioritizing client satisfaction and operational integrity.

Software developer

INGENIOUS DIGITAL
Miami
2014.02 - 2014.12
  • Software and Web-Apps Developer (IngeniousDigital.com), developed and debugged over 50 software applications, prioritizing code quality and reliability to minimize potential disruptions
  • Contributed to the implementation of unit testing frameworks, enhancing code robustness and promoting business continuity.

IT Technical Support

SAMBA BANK
Riyadh
2008.01 - 2010.01

• Provided exceptional support to corporate and global transaction service clients, effusively resolving complex issues.

• Implemented proactive risk management strategies to identify and mitigate potential threats to financial transactions.

• Supported Help Desk operations, providing prompt and accurate technical assistance.

• Maintained accurate data entry within the bank's CRM system, ensuring data integrity and facilitating efficient customer service.

IT Personnel

ABDU GHAFOOR AMIN & CO.
Riyadh, Saudi Arabia
2000.01 - 2007.12
  • Established a robust sales point system, streamlining operations and improving efficiency by enhancing operations and mitigated risks through technology
  • Effectively managed a team of ten IT staff, fostering a collaborative environment and ensuring project success
  • Championed the secure implementation of software and security updates, mitigating potential vulnerabilities and safeguarding company data
  • Proactively developed and maintained the company website and app using C++, C#, Java, and JavaScript, prioritizing secure coding practices to minimize risks.

Education

Master of Science - Information Systems

UNIVERSITY OF SAN FRANCISCO
San Francisco
2020.08 - 2021.12

Bachelor of Science - Computer Science

FLORIDA INTERNATIONAL UNIVERSITY
Miami
2010.03 - 2014.12

Associate of Science - Computer Science

King Saud University
Riyadh
2007.12 -

Skills

  • C
  • C#
  • Java
  • JavaScript
  • Microsoft Windows
  • Linux
  • English
  • Arabic
  • SAP
  • AWS Cloud System
  • Salesforce
  • C Programming

Timeline

IT manager

DERMORE CLINICS
2023.06 - Current

Senior account manager

SITCO
2023.03 - 2023.06

Master of Science - Information Systems

UNIVERSITY OF SAN FRANCISCO
2020.08 - 2021.12

Relationship Service Manager

SAMBA BANK
2015.01 - 2017.12

Software developer

INGENIOUS DIGITAL
2014.02 - 2014.12

Bachelor of Science - Computer Science

FLORIDA INTERNATIONAL UNIVERSITY
2010.03 - 2014.12

IT Technical Support

SAMBA BANK
2008.01 - 2010.01

Associate of Science - Computer Science

King Saud University
2007.12 -

IT Personnel

ABDU GHAFOOR AMIN & CO.
2000.01 - 2007.12
Mohammed AlBukhari, Eng, Msc