MOHAMMED FARAJ NAWAR ALDAJANI
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Important To Me
Governance, Operational Excellence, and Business Transformation professional with over 10 years of progressive experience in Saudi Arabia’s energy sector, specializing in operational governance, performance management, quality assurance, risk management, and organizational improvement.
Experienced in large-scale operational environments, supporting the oversight of more than one million operational tasks annually and coordinating governance and performance activities involving over 200 personnel.
Contributed to a major infrastructure improvement initiative covering more than 500,000 electricity meters across Riyadh, strengthening operational consistency, service reliability, and quality improvement.
Combines technical expertise in Electrical Engineering with an MBA and internationally recognized professional credentials, including PMP, PMI-RMP, PMI-PMOCP, TOGAF Enterprise Architecture Practitioner, Prosci Change Management Certification, and Microsoft Certified: Power BI Data Analyst Associate.
Brings a multidisciplinary perspective across PMO governance, operational excellence, enterprise architecture, business transformation, stakeholder management, and data-driven decision-making.
Focused on strengthening institutional governance, enhancing organizational performance, and translating strategic priorities into measurable operational outcomes.
Work History
QUALITY GROUP LEAD LOW VOLTAGE CONTROL
5 Years 8 Months- Lead quality and operational-performance follow-up across low-voltage operations, with emphasis on governance controls, issue escalation, corrective-action tracking, and structured review of unresolved and recurring operational matters.
- Coordinate with operations, maintenance, field teams, employees, and management to strengthen execution quality, reporting discipline, service restoration, and closure of operational observations.
- Review recurring operational issues and performance trends to support root-cause analysis, corrective actions, and sustained operational improvement.
- Follow up on customer complaints, recurring faults, and repeated outages, ensuring issues are appropriately escalated and tracked through resolution.
- Support management visibility through structured operational reporting and performance monitoring, providing relevant information for follow-up and decision-making.
- Contribute to maintaining operational discipline by strengthening follow-up mechanisms, accountability, issue closure, and coordination across involved functions.
- Formerly Saudi Electricity Company
LOW VOLTAGE CONTROLLER
5 Years 9 Months- Coordinate low-voltage operational control, field activities, work prioritization, and escalation of delayed or high-impact cases.
- Monitor operational cases and coordinate appropriate follow-up to support timely resolution and service restoration.
- Manage communication and coordination across relevant operational stakeholders when cases require escalation or cross-functional intervention.
- Coordinate with the Saudi Civil Defense when electrical support is required during emergencies involving electricity meters, substations, or distribution assets.
- Support operational continuity by maintaining visibility over high-priority cases and facilitating appropriate action across field and control functions.
- Formerly Saudi Electricity Company
OPERATIONS & MAINTENANCE
5 Years- Performed electrical distribution operations and maintenance activities across field environments.
- Coordinated field activities, work allocation, fault follow-up, and service restoration requirements.
- Followed up on operational cases and supported the resolution of distribution-related issues.
- Prepared and maintained operational reporting to support visibility over field activities, outstanding work, and service-related matters.
- Worked across operational teams to facilitate execution and maintain continuity of electrical distribution activities.
- Formerly Saudi Electricity Company
SAFETY RESPONSIBILITIES
2 Years- Supported implementation and follow-up of safety procedures within operational and field environments.
- Participated in preventive actions and operational compliance activities.
- Followed up on field safety matters and supported the reporting of relevant observations.
- Contributed to management reporting related to safety and operational compliance.
- Formerly Saudi Electricity Company
Education
MASTER OF BUSINESS ADMINISTRATION (MBA) - Business Administration
BACHELOR'S DEGREE - TECHNICAL ENGINEERING - ELECTRICAL POWER & MACHINES
DIPLOMA - ELECTRICAL POWER
Skills
Accomplishments
- Large-Scale Operational Oversight
- Supported operational follow-up across more than 1 million tasks annually, with peak daily volumes exceeding 13,000 tasks during the four-month summer period and approximately 5,000–7,000 tasks per day throughout the remainder of the year.
- Governance & Workforce Coordination
- Coordinated operational governance and performance follow-up across a workforce of 200+ employees, covering escalations, service restoration, employee communication, customer issues, and cross-functional resolution.
- Large-Scale Infrastructure Initiative
- Contributed to the Riyadh meter-box connection modification initiative covering more than 500,000 meters, supporting reliability, quality, and operational consistency.
- Operational Performance & Quality Improvement
- Focused on recurring faults, repeated outages, customer complaints, root-cause analysis, corrective actions, and operational discipline to strengthen service quality and performance consistency.
LANGUAGES
Affiliations
- Saudi Council of Engineers (SCE) — Professional Membership | Electrical Engineer
- Association of Enterprise Architects (AEA) — Professional Member | 2026 – Present
Software
- Microsoft Power BI
- Microsoft Excel
- SAP
- IFS
- FFMS
Professional Certifications & Credentials
1. PMP® — Project Management Professional | Project Management Institute (PMI)
2. PMI-PMOCP™ — PMO Certified Professional | Project Management Institute (PMI)
3. TOGAF® Enterprise Architecture Practitioner | The Open Group | 2026
4. PMI-RMP® — Risk Management Professional | Project Management Institute (PMI)
5. Prosci® Certified Change Practitioner | Prosci | 2026
6. Microsoft Certified: Power BI Data Analyst Associate (PL-300) | Microsoft
Portfolio
