MOHAMMED ALDHEHR
JEDDAH,Saudi Arabia
Summary
Detail-oriented professional with expertise in data analysis, communication, and problem solving. Demonstrates strong attention to detail and conflict resolution skills, ensuring effective collaboration and successful outcomes. Committed to leveraging analytical abilities to drive informed decision-making and enhance organisational performance.
Overview
5
5
years of professional experience
Work history
Customer experience specialist
Sanofi
Eastern region
01.2024 - 07.2025
- Demonstrate commitment to scheduled visits and implement product strategy plan, utilizing company resources while ensuring compliance with ethical standards and processes.
- Manage the entire Cardiometabolic portfolio across the retail sector and selected public sector hospitals, ensuring seamless execution of customer experience strategies.
- Identify opportunities to optimize the patient journey and increase patient access.
- Collaborate with cross-functional teams to enhance customer engagement and drive a patient-centric approach.
- Expanding engagement across the retail sector and key public sector hospitals.
- Proactively addressed and resolved customer issues, cultivating long-term partnerships with key stakeholders.
- Spearheaded cross-functional initiatives to enhance patient outreach by integrating targeted marketing plans, streamlining appointment scheduling processes, and developing personalized patient care protocols.
- Surpassed annual sales targets for 2024 in the assigned territory by leveraging a patient-centric approach, market insights, and proactive relationship-building strategies.
Medical sales representative
Sanofi
Eastern region
03.2022 - 01.2024
- Demonstrated unwavering commitment by consistently visiting health care providers within the designated area with regular frequency.
- Demonstrated consistent excellence by achieving annual targets for consecutive years (2022 and 2023).
Medical sales representative
Avalon pharma
Eastern region
11.2020 - 03.2022
- Demonstrate commitment to scheduled visits and implement product strategy plan, utilizing company resources with compliance to ethical standards and processes.
- Identify opportunities, optimize patient journey.
- Proactively addressed and resolved customer issues and cultivating long-term partnership.
- Surpassed annual sales targets for consecutive years in the assigned territory, leveraging a patient centric approach, market dynamics, and proactive relationship-building.
Education
Bachelorʼs Degree - Pharmacy
King Khalid University
05.2013 - 5 2019
Skills
- Data analysis
- Attention to detail
- Conflict Resolution
- Communication
- Problem solving
Timeline
Customer experience specialist
Sanofi
01.2024 - 07.2025
Medical sales representative
Sanofi
03.2022 - 01.2024
Medical sales representative
Avalon pharma
11.2020 - 03.2022
Bachelorʼs Degree - Pharmacy
King Khalid University
05.2013 - 5 2019
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