Mohammed Alfaz
Customer Care Representative
Jeddah
Summary
Successful customer care representative with five years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
5
5
years of professional experience
1
1
Certification
1
1
Language
Work History
Customer Care Representative
Majorel Saudi Arabia
Jeddah
08.2018 - Current
- Assisted call-in customers with questions and orders.
- Resolved concerns with products or services to help with retention and drive sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
Bangladesh International School And College
Jeddah, Saudi Arabia 04.2001 -
Skills
Documentation and reporting
undefinedCertification
Certificate of appreciation for my outstanding performance
Timeline
Customer Care Representative
Majorel Saudi Arabia
08.2018 - Current
Bangladesh International School And College
04.2001 -
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