MOHAMMED AL HUWAIS
RIYADH,Saudi Arabia
Summary
My major is Management- Information system. Always excited to learn new things, basically depend on self- learning. Motivated and proactive individual with good knowledge of customer service techniques and best practices. Friendly communicator, comfortable in fast-paced environments. Seeking opportunity to expand management skills within company supporting professional development.
Overview
4
4
years of professional experience
Work History
Supervisor Customer Service
Muvi Cinemas
RIYADH
11.2021 - 05.2023
- Organizing and managing work.
- Training employees and ensuring they develop their skills
- Creating a spirit of competition among the work team so that the team appears excellent and more productive.
- Strengthening the relationship between employee and customer, which has a positive impact on the future of the company.
- Reviewed processes and practices regularly to achieve business goals.
- Developing employees and following up on the details of their work so that they know their weak points to strengthen them.
Customer Service
Empire Cinemas
Abha, 'Asir Region
11.2020 - 11.2021
- Provide proactive customer communication.
- Managing customer complaints.
- Analysed customer feedback to develop processes and enhance service quality.
- Developed marketing plans to support department strategies.
Inventory Control Clerk
Tamimi Markets
Riyadh, Riyadh Region
04.2019 - 11.2019
- Adhered to company audit rules during inventory counts to obtain accuracy.
- Loaded packaged goods on to trucks for shipping.
- Completed work following safety rules for best working practices.
- Received deliveries and helped to coordinate storage.
Education
Bachelor's degree - Management Information System
2018
Skills
- Microsoft Office
- Power Bi
- Problem Analysis and problem Solving
- How to manage the team
- Communication skills
- Ability to work within the team
- Customer service
- Work under pressure
- Performance management
Timeline
Supervisor Customer Service - Muvi Cinemas
11.2021 - 05.2023
Customer Service - Empire Cinemas
11.2020 - 11.2021
Inventory Control Clerk - Tamimi Markets
04.2019 - 11.2019
KING KHALED UNIVERSITY - Bachelor's degree, Management Information System
Similar Profiles
HISHAM OGHLYHISHAM OGHLY
Cinema Manager at Muvi CinemasCinema Manager at Muvi Cinemas
NAJLA AL QAFARINAJLA AL QAFARI
Administrative Supervisor at MUVI CINEMASAdministrative Supervisor at MUVI CINEMAS
NAZMUR HOSSENNAZMUR HOSSEN
Kitchen Helper, Customer Service, Order Making at MUVI CINEMAS (Cinema Hall Restaurant)Kitchen Helper, Customer Service, Order Making at MUVI CINEMAS (Cinema Hall Restaurant)