Mohammed Alkathairi

• Active directory User management

• Microsoft exchange email management

• Manage and support Storage systems

• Monitoring LAN/ WAN, network implementation of a stable environment for the staff

• Maintaining network devices such as Switches, Wi-Fi Devices

• Manage System CM cisco and Panasonic

• security camera system Manage

• Response for department extinction then trans it to the correct technical

• Assign tasks to the right department

• Trace the ticket status

• Knowledge sharing with the team

• Identifying hardware and software solutions

• Troubleshooting technical issues

• Diagnosing and repairing faults

• Resolving network issues

• Installing and configuring hardware and software

• Diagnose computer hardware and software malfunctions and perform maintenance for them