Mohammed Alkhathami
Information System Engineering
Riyadh
Summary
Dedicated Technical Support Specialist with a comprehensive background in SQL and Oracle database management, application server installation and configuration, deployment systems, and issue resolution. Skilled in renewing CSR, facilitating G2G connectivity, system monitoring, and providing user training. Eager to leverage expertise to deliver superior technical support solutions.
Overview
3
3
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Support & Operation Engineer
XOCIALIVE
12.2021 - Current
- Tested new database features thoroughly before deployment to minimize risks and errors.
- Installed, configured, and maintained application servers for smooth database integration.
- Managed Certificate Signing Requests (CSR) and ensured adherence to security protocols.
- Improved Government-to-Government (G2G) communication by facilitating efficient connectivity.
- Monitored system performance and addressed potential issues proactively.
- Optimized and updated databases to improve efficiency and meet customer needs.
- Used ticketing systems to prioritize and resolve issues, reducing downtime.
- Diagnosed complex technical issues by analyzing logs with tools like Log Analyzer.
Education
Bachelor of Science - Information System Engineering
Technical Trainers College
Riyadh, Saudi Arabia 04.2001 -
Skills
Databases: SQL, Oracle
Certification
Oracle Database SQL Certified Associate(OCA)
Accomplishments
- More than 45+ government entities have been linked with the Ministry of Finance to facilitate data sending, ensuring its protection, and detecting errors.
- The entities have been linked with the Ministry of Human Resources, ensuring the verification of the sent data and increasing the percentage of entities registered with the Ministry of Human Resources to over 95% for correct data.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementPersonal development programsQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Oracle Cloud Infrastructure 2024 Certified Foundations Associate (OCI)
12-2024
Oracle Database SQL Certified Associate(OCA)
11-2024
Support & Operation Engineer
XOCIALIVE
12.2021 - Current
Bachelor of Science - Information System Engineering
Technical Trainers College
04.2001 -
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