Reading
Mohammed Al Khowaildi
QATIF,Dammam
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
Localization Champion
Zahid Tractor
Dammam
01.2019 - Current
- Worked flexible hours across night, weekend and holiday shifts.
- Developed team communications and information for meetings.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Handled calls per day to address Company inquiries and concerns.
- Review in Kingdom manufacturing facilities to review the various operations.
- Create development program for company team work.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved problems, improved operations and provided exceptional service.
Central Stock Yard Manager
Zahid Tractor
Jeddah
02.2015 - 12.2018
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Delivered services to customer locations within specific timeframes.
- Drove operational improvements which resulted in savings and improved profit margins.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Handling main Stock yard of Zahid Tractor company (seaport inspection and arrange pre deliver inspection for all equipment in limited time, apply product improve program / make plan and schedule for stock maintenance / machine delivery plan ,long term storage plan and 800m2 size of yard.
- Saved $[100,000] by implementing cost-saving initiatives that addressed long-standing problems.
Technical Communicator
Zahid Tractor
Jeddah
01.2013 - 01.2015
- Resolved problems, improved operations and provided exceptional service.
- Created plans and communicated deadlines to complete projects on time.
- Carried out day-to-day duties accurately and efficiently.
- Prepared variety of different written communications, reports and documents.
- Arrange visit customer site and branches with caterpillar rep.
- Delivered services to customer locations within specific timeframes.
Parts Service & Sales Representative
Zahid Tractor
Dammam
01.2011 - 12.2012
- Inspect machine overseas and Visit customer and make Condition Monitoring Report include site inspection, machines inspection, estimate parts list, quotation for parts as required to change, measure life for undercarriage, vision link Information and decide the recommendation for customer
Field Service Technician
Zahid Tractor
Dammam
01.2008 - 12.2010
- Discussed and recommended service options with customers.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Wrote and revised maintenance procedures.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Liaised with internal departments to optimize productivity and efficiency.
- Managed maintenance activities, supervised staff and inspected equipment.
- Tested systems, noting issues and completing preventive maintenance.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Followed safety procedures to avoid injuries in field.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
Service Technician
Zahid Tractor
Dammam
07.2005 - 12.2007
- Evaluated systems according to predetermined checklist and noted issues.
- Performed maintenance duties and safely handled chemicals and solutions.
- Repair processes to minimize day-to-day downtime and increase overall productivity.
- Explained diagnostic findings to supervisor and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
Service Technician
Saudi Diesel Generators Company
Dammmam
08.2004 - 07.2005
- Evaluated systems according to predetermined checklist and noted issues.
- Performed maintenance duties and safely handled chemicals and solutions.
- Overhaul diesel engines 4stroke & 2stroke
Automotive Service Technician
Tri Star
Dammam
01.2004 - 06.2005
- Established clear repair plans with line-item details of expected labor and parts costs.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Education
High School Diploma -
College Of Technology I
Al Haffof 01.2000 - 12.2003
High School Diploma -
Rutgers School of Business / Caterpillar
US 01.2019 - 01.2020
Skills
Microsoft office
English Language
Arabic
Localization proficiency
Decision-Making
Teambuilding
Self-Motivated
Flexible and Adaptable
Interpersonal Communication
Training and Development
Organization and Time Management
Attention to Detail
Teamwork and Collaboration
Analytical and Critical Thinking
Multitasking Abilities
Planning and Coordination
Interests
New technology
Traveling
Meet new people
Under water diving
Under Water Diving
Im international certified infractor from PADI
Timeline
Localization Champion
Zahid Tractor
01.2019 - Current
High School Diploma -
Rutgers School of Business / Caterpillar
01.2019 - 01.2020
Central Stock Yard Manager
Zahid Tractor
02.2015 - 12.2018
Technical Communicator
Zahid Tractor
01.2013 - 01.2015
Parts Service & Sales Representative
Zahid Tractor
01.2011 - 12.2012
Field Service Technician
Zahid Tractor
01.2008 - 12.2010
Service Technician
Zahid Tractor
07.2005 - 12.2007
Service Technician
Saudi Diesel Generators Company
08.2004 - 07.2005
Automotive Service Technician
Tri Star
01.2004 - 06.2005
High School Diploma -
College Of Technology I
01.2000 - 12.2003