Mohammed Alkozaee
jeddah ,Saudi Arabia
Overview
29
29
years of professional experience
4
4
years of post-secondary education
Work history
Compliance, Certification & Planning Officer
Flynas
Jeddah, Mecca Region
09.2014 - Current
- Owned and maintained complex labour plans and recruitment plans to meet organisational standards.
- Integrated successful project planning data with other project systems to increase customer satisfaction for completed jobs.
- Facilitated project team's setup of proper project control structures, systems and tools.
- Prepared and submitted planning appraisals, statements for site-related developments and changes and Certificates of Lawfulness.
GACA Affairs & Licensing & Admin Supervisor
Flynas
Jeddah, Mecca Region
04.2010 - 08.2014
- Coached client representatives on how to handle media enquiries and press interviews.
- Created and distributed newsletter to connect directly with key stakeholders.
- Partnered with community groups to plan, execute and manage service projects, enhancing public profile.
- Developed holistic strategies across earned and owned channels.
Administrative Communications
National AIR Services (NAS) NETJETS
Jeddah, Mecca Region
11.2008 - 03.2010
- Minimised switchboard disruptions by promptly reporting telephone, equipment and software malfunctions to arrange repair.
- Trained, mentored and supervised junior operators to improve performance and reach target goals.
- Typed, edited and proofread documents to support clerical tasks.
- Resolved customer issues and escalated major concerns to management.
Coordinator Corporate Relations
National air services (NAS ) NETJETS
Jeddah, Mecca Region
01.2006 - 10.2007
- Conferred with managers to identify trends and adapt PR strategies to stay relevant.
- Conducted video interviews, shot videos of event coverage and edited to create professional video projects.
- Networked continuously to grow contacts and increase brand awareness and reputation.
- Monitored social media and press coverage for quality and messaging.
Marketing Supervisor
National Distribution services – al-Hayat
jeddah , Saudi Arabia
06.2004 - 12.2005
- Monitored performance of [Number] [Job title]s through [Action].
- Devised successful [Type] strategy resulting in [Number]% increase in conversion rate within [Number] months.
- Leveraged marketing expertise within [Industry] to generate [Result].
- Coordinated team of [Number] to successfully execute [Type] marketing strategies, achieving [Result].
Purchasing officer
Mohammed Bin laden Factory
jeddah , Saudai Arabia
02.2003 - 05.2004
- Produced periodic reports outlining purchasing operations and recommending improvements.
- Assessed product availability against demand to achieve acquisition and delivery targets.
- Secured cost-effective sales orders for bespoke items and seasonal goods.
- Monitored logistics to identify bottlenecks, implementing process changes to raise efficiency while maintaining high standards.
Ground Services Officer
National Handling Services
Jeddah, Mecca Region
01.1998 - 10.2000
- Prepared security, operations and [Type] compliance budgets, minimising excess spending by £[Number] per [Timeframe].
- Restaffed flights due to illness, disruption and required additional charter flights, minimising schedule disruptions by [Number]%.
- Thoroughly monitored operations across the airport network, identifying threats to schedules, performance or safety through [Action] and [Action].
- Conducted internal [Type] and [Type] audits and reviews of compliance against airport regulations and procedures to effectively achieve [Result].
Customer Services Aviation agent
Al Zoman Aviation Agent for swiss air air France
Jeddah, Mecca Region
04.1994 - 12.1997
- Managed follow-up [Type] paperwork, ensuring customers receive relevant [Type] via [Type].
- Advised customers on the benefits of [Type], improving user experience whilst achieving [Type] targets.
- Handled high volumes of [Type] queries in a timely manner, ensuring consistent levels of excellent service.
- Dealt with [Product or service] issues and amendments, resolving effectively and efficiently for optimum customer satisfaction.
- Accurately updated [Type] records to maintain an informative, easy-to-navigate [Type] database.
- Ensured [Type] policies and regulations were strictly adhered to for continued compliance with [Type].
- Offered detailed advice on product and service benefits.
- Offered prompt solutions to maintain customer satisfaction.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Adhered strictly to policies and procedures for continued company compliance.
- Scheduled customer appointments and sent reminders to maintain active schedule.
- Liaised with team to develop strategies in improving customer service.
Education
Bachelor of Business Administration - Business Administration
Wilburton
Online 02.2011 - 09.2014
Skills
- Relationship building
- Planning issues
- POS operation
- Research methods
- Department oversight
- Health and safety compliance
- Blueprint interpretation expertise
- Material handling expert
- Vast HVAC knowledge
- Troubleshooting specialist
Languages
English
Intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Timeline
Compliance, Certification & Planning Officer
Flynas
09.2014 - Current
Bachelor of Business Administration - Business Administration
Wilburton
02.2011 - 09.2014
GACA Affairs & Licensing & Admin Supervisor
Flynas
04.2010 - 08.2014
Administrative Communications
National AIR Services (NAS) NETJETS
11.2008 - 03.2010
Coordinator Corporate Relations
National air services (NAS ) NETJETS
01.2006 - 10.2007
Marketing Supervisor
National Distribution services – al-Hayat
06.2004 - 12.2005
Purchasing officer
Mohammed Bin laden Factory
02.2003 - 05.2004
Ground Services Officer
National Handling Services
01.1998 - 10.2000
Customer Services Aviation agent
Al Zoman Aviation Agent for swiss air air France
04.1994 - 12.1997
Similar Profiles
NOUR23 AHMEDNOUR23 AHMED
Aviation Safety instructor at FlynasAviation Safety instructor at Flynas
Omar A. OthmanOmar A. Othman
IT End User Services Manager at FlynasIT End User Services Manager at Flynas
Tahirah AlshahraniTahirah Alshahrani
Flight Attendant at FlynasFlight Attendant at Flynas
MOHAMMED RABEEHURAHMANMOHAMMED RABEEHURAHMAN
QC Inspector – Welding/Mechanical at Superfire Engineering Pvt LtdQC Inspector – Welding/Mechanical at Superfire Engineering Pvt Ltd
Waad Al-hashdiWaad Al-hashdi
IT intern at FinPalIT intern at FinPal