IT with experience 7 years in information technologies, information security and information technology engineering for maintaining, administering, installing and configuring systems, servers, computers and other business applications.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
IT Manager
Tawkelat Financing Company
Riyadh, Saudi Arabia
05.2024 - 06.2025
Lead a team of IT professionals to successfully complete a major system upgrade project on time and within budget.
Created a helpdesk system to address user inquiries quickly and efficiently.
Developed an automated system for software patching and updates, resulting in improved system reliability and security.
Upgraded hardware and software regularly for optimized systems performance.
Developed and enforced network security protocols to protect sensitive data and prevent unauthorized access.
Developed and implemented a comprehensive IT strategy to align business objectives with technological solutions.
Developed and enforced IT policies and procedures that ensured adherence to security and compliance standards.
Implemented comprehensive disaster recovery plan, resulting in minimal disruption during outages.
Applications Specialist
Tawkelat Financing Company
Riyadh
01.2021 - 10.2023
Manage and administer all business applications.
Manage DataBase for all applications.
Supported implementation of warehouse management system software applications to enable centralized management of tasks.
Tested and evaluated RPTG Monitor software to improve performance and usability.
Documented all server and network problems and other unusual events in detail.
Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
Developed and maintained user accounts, ensuring secure access to data and applications.
IT Specialist
Tawkelat Financing Company
Riyadh
03.2019 - 12.2021
Collaborated on a team project to implement a new network infrastructure, enhancing business operations.
Configured hardware, devices, and software to set up work stations for employees.
Monitored systems in operation and input commands to troubleshoot areas.
Patched software and installed new versions to eliminate security problems and protect data.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Resolved diverse range of technical issues across multiple systems.
Maintained servers and systems to keep networks fully operational during peak periods.
Analysis ,Monitoring and support of (backup/restore) operations,
Ensure data backup is handled as per the policies and regulatory requirements
Education
Bachelor of Information Technology -
King Khalid University
02.2013 - 09.2018
Skills
CSS
HTML and css coding
MySQL
Python
Networking
Microsoft SQL
IT infrastructure planning
Business continuity planning
Certification
Cybersecurity Essentials, Ministry of Communications and Information Technology , Riyadh, Saudi Arabia, 02/01/21
Saudi Council Of Engineers As Specialist,, Riyadh, Saudi Arabia, 09/01/22, 08/31/26
ManageEngine Patch Manager Plus , Riyadh, Saudi Arabia, 10/01/23
Project Management Professional (PMP®) - 25 April 2028