MOHAMMED ALNUWAYSIR

• Oversaw daily administrative operations, ensuring smooth workflow and efficient resource allocation.
• Supervised a team of administrative staff, providing guidance and support to achieve organizational goals.
• Developed and implemented policies and procedures to enhance operational efficiency.
• Coordinated with academic and training departments to support program delivery and student services.
• Managed budgets, schedules, and reporting to ensure compliance with institutional standards.
• Acted as a liaison between faculty, staff, and students to address concerns and improve communication.
• Pre-opening

• Assist in Training Programs: Help organize and coordinate training sessions, workshops, and seminars. Prepare training materials, such as presentations, handouts, and other resources.
• Support Training Delivery: Assist trainers during live sessions by managing logistics, setting up equipment, and ensuring smooth operations. Gather feedback from participants and compile reports on the effectiveness of training sessions.
• Administrative Tasks: Maintain and update training databases, records, and schedules. Assist in tracking employee progress and training completion.
• Collaboration: Work closely with the HR and L&D teams to understand the needs of the organization.
• Support in Onboarding: Assist in the onboarding process for new employees by ensuring they receive necessary training. Help new hires navigate learning resources available to them.
• Learning Management System (LMS) Support: Assist in the management of the LMS by uploading content, tracking progress, and troubleshooting issues.

• Supervised daily floor operations and ensured efficient staff scheduling and task assignments.
• Enhanced customer satisfaction by handling inquiries and resolving complaints promptly.
• Maintained high standards of cleanliness, quality, and service.
• Trained and developed new employees, improving team performance.
• Ensured compliance with health and safety regulations and addressed any issues swiftly.
• Reported to senior management and provided insights for operational improvements.

Billionaire Restaurant:

• Delivered exceptional guest services and optimized seating arrangements to maximize comfort and flow.
• Improved guest satisfaction rates through enhanced area coordination and personalized service.

Dorat Najd Resort (Crown Prince Private Affairs):

• Provided exclusive VIP services during the quarantine period, ensuring comfort, cleanliness, and strict confidentiality.
• Oversaw all aspects of high-profile guest needs to ensure an unparalleled luxury experience.

Warwick Hotel Riyadh (Pre-Opening):

• Trained and mentored new front office staff, ensuring consistent service quality and boosting team efficiency.
• Developed essential skills within the team to maintain high standards across all shifts.

Joudyan Hotel and Intercity Hotels - (Pre-Opening) :

• Managed front office operations and performed night audits, ensuring financial accuracy by reducing errors by 5%.
• Played a significant role in the pre-opening phase by setting up operational standards and ensuring a smooth launch.
• Streamlined reporting processes, enhancing operational efficiency and accuracy in revenue and expense tracking.
• Contributed to the successful establishment of team workflows and guest service procedures.